North America Reefer Fleet Reliability Lead (Hands-On)
Charger Logistics Inc.
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Job summary
Charger Logistics Inc. is seeking a Senior Manager for Reefer Fleet Reliability & Technical Support, based in North America, with travel across Canada, the U.S., and Mexico.
You will lead advanced troubleshooting, breakdown management, and coaching of maintenance teams to maximize trailer reliability and minimize cargo losses. Ideal candidates bring 8–12+ years in transport refrigeration, strong knowledge of Thermo King/Carrier systems, and a proven track record in high‑pressure incident
Qualifications
- 8–12+ years of hands-on transport refrigeration experience.
- Advanced knowledge of Thermo King and Carrier refrigeration systems.
- Proven ability to diagnose complex refrigeration, diesel, electrical and control-system failures.
- Experience with refrigerated trailers and temperature-controlled transport.
- Senior technician or supervisory/leadership experience.
- Ability to coach and train technicians.
- Strong communication with technical and business stakeholders.
- Experience coordinating with repair vendors and OEM networks.
Responsibilities
- Lead advanced technical troubleshooting for reefer equipment failures.
- Provide remote guidance to breakdown teams and operators.
- Manage breakdowns and cargo protection during incidents across NA.
- Develop standardized repair processes and documentation.
- Mentor and develop terminal technicians and maintenance staff.
- Improve preventive maintenance programs and fleet reliability.
- Coordinate OEM and external service provider relationships.
Skills
Tools
Job description
Charger Logistics Inc. is seeking a Senior Manager for Reefer Fleet Reliability & Technical Support, based in North America, with travel across Canada, the U.S., and Mexico.
You will lead advanced troubleshooting, breakdown management, and coaching of maintenance teams to maximize trailer reliability and minimize cargo losses. Ideal candidates bring 8–12+ years in transport refrigeration, strong knowledge of Thermo King/Carrier systems, and a proven track record in high‑pressure incident
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