Nike Yorkdale - Sales Lead

Retailors; Toronto; On-site; CAD 50,000 - 75,000; Full time

Job summary

A well-established retail organization is seeking a Lead to enhance the customer experience and support team performance in Toronto. This role focuses on building connections, setting priorities, and executing brand strategies while providing mentorship. Ideal candidates will enjoy performance bonuses and extensive team benefits while dedicated to personal growth within a luxury athletic brand.

Benefits

Amazing discount on Nike gear

Competitive compensation and benefits

Positive and supportive team environment

Performance Bonus

Opportunities to learn and grow

Qualifications

• Experience in retail and team leadership is essential.
• Ability to create personal connections to enhance customer service.
• Strong execution skills to align with brand commitments.

Responsibilities

• Set priorities for the team and coordinate work activities.
• Assist customers with queries and support them effectively.
• Align daily work with company mission and brand plans.

Skills

Customer service

Team coordination

Product presentation

Job description

Retailors, a subsidiary of Fox Group, is an operating partner for the Nike sports brand in Europe & Canada.

As a Lead, you know how to make retail personal. It is not just about transactions; it is about connections. You will focus on execution, product presentation, and service to demonstrate your knowledge to your team and customers — highlighting what is great about the product and why.

Your responsibilities:

1. Setting priorities for the team to ensure task completion and coordinating work activities with other supervisors.
2. Assist customers with any queries or requests.
3. Supporting brand plans by demonstrating how daily work aligns with the company mission; participating in initiatives and programs.

What you will get:

• Amazing discount on Nike gear
• Competitive compensation and benefits
• A positive and supportive team environment
• Performance Bonus
• Opportunities to learn and grow your career with an outstanding luxury athletic brand

We thank all candidates for their interest; however, only those selected for an interview will be contacted. Retailors Europe is committed to employing a diverse workforce. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.