Night Shift Program Supervisor — Emergency Housing

Blue Door; King; On-site; CAD 60,000 - 65,000; Full time

Job summary

Blue Door is seeking a Night Shift Supervisor for Emergency and Transitional Housing Programs in East Gwillimbury, ON. The role is full-time and rotational, with 12-hour night shifts from 7:00pm to 7:00am, reporting to the Program Manager.

The supervisor will provide case management, supervise staff, coordinate services for individuals and families facing homelessness, and contribute to discharge planning and progress tracking across programs.

Qualifications

• Minimum Bachelor of Social Work Degree or equivalent combination of Bachelor level education and experience
• Minimum of three years’ work experience in a social service field
• Minimum of one year experience in a supervisory role
• Knowledge of community resources available in York and surrounding areas
• Skilled in providing leadership and direction to individuals and teams
• Ability to work independently and within a multi-disciplinary team
• Excellent verbal and written communication skills
• Strong ability to problem solve in conflict and/or crisis situations
• Knowledge, understanding and promotion of anti-oppressive practices
• Experience working with diverse, multicultural service user groups including individuals experiencing homelessness, mental health and addictions
• Excellent organizational and time management skills
• Demonstrated computer literacy including Microsoft Office
• CPR and First Aid Certified
• Crisis prevention training would be an asset
• Vulnerable Sector Screening – police check
• Valid G Class Driver’s license, Clear Drivers Abstract, reliable vehicle and insurance.

Responsibilities

• Supervises and oversees staff in coordination with Program Manager.
• Supports staff team afterhours at all Emergency Housing Programs, including on-site support of service user concerns and staff scheduling.
• Determines strengths, risks, needs and goals of service users to create individualized case management plans.
• Supports and facilitates the onboarding of new hires through orientation.
• Directs the team members to support service user goals and plans.
• Supports Manager to facilitate staff meetings to accommodate all shifts.
• Maintains, updates, tracks and monitor service user progress and provide additional supports as required.
• Ensures all program records and appropriate service user documentation are maintained.
• Builds, maintains and strengthens working relationships with community service providers, including expanding the existing list of community supports.
• Refers service users to appropriate services, advocate as needed and follow up to ensure referrals were completed and connections made.
• Facilitates wrap-around supports for service users.
• Transports service users as needed.
• Facilitates, provides leadership and collaboration for internal case management meetings, and meetings with other service providers.
• Directs discharge planning process for service users to ensure support and services are in place to achieve success in maintaining housing options.
• Conducts exit interviews with service users.
• Completes documentation, including reports and case notes, and collect data as required.
• Provides regular monthly and quarterly reports
• On-call responsibilities
• Other duties as assigned

Skills

Leadership

Supervision

Communication

Crisis management

MS Office

Driver's license

Education

Bachelor of Social Work

Job description

Blue Door is seeking a Night Shift Supervisor for Emergency and Transitional Housing Programs in East Gwillimbury, ON. The role is full-time and rotational, with 12-hour night shifts from 7:00pm to 7:00am, reporting to the Program Manager.

The supervisor will provide case management, supervise staff, coordinate services for individuals and families facing homelessness, and contribute to discharge planning and progress tracking across programs.