Night Audit

Vantage Hotels; Valemount; On-site; CAD 40,000 - 52,000; Full time

Benefits offered by this job

Shared staff accommodation

Laundry facilities in housing units

Team lunches and activities

Health benefits

Friends and family discount at partner

Benefits after six months

Job summary

Vantage Hotels in Valemount, BC is seeking a Night Auditor to perform detailed review of accounting entries and deliver a welcoming guest experience during the overnight shift (approximately 11pm–7am). You will work largely independently, reporting to the Front Desk Manager, and you will handle check-ins, check-outs, and guest services while ensuring accurate cash postings.

The role requires strong English communication, attention to detail, and the ability to work with minimal supervision.

Qualifications

• Hospitality experience is an asset.
• Strong English communication skills (written and verbal).
• Must be a team player with good attention to detail.
• Experience with cash and credit card transactions is an asset.
• Basic computer skills are necessary for using the Reservation System.

Responsibilities

• Provide friendly, customer-oriented service.
• Register arriving guests and handle check-ins.
• Provide information on hotel facilities and local points of interest.
• Assist with concierge duties and baggage handling as required.
• Process check-outs and handle reservations from all sources.
• Resolve minor guest complaints or refer to a supervisor as needed.
• Complete cash summary and postings each shift.
• Post room fees and taxes accurately.
• Verify account entries and balances.

Skills

Customer service

English communication

Team player

Attention to detail

Cash handling

Clerical experience

Basic computer skills

Self-motivated

Work permit Canada

Criminal Record Check

Tools

Reservation System

Job description

Job Description

As a Night Auditor, you will be responsible for providing a detailed review of accounting entries and at night providing a welcoming and friendly guest experience to everyone staying with us.

You will be working on your own most of the time from approximately 11pm to 7 am. Reporting to the Front Desk Manager, you are responsible for performing the following tasks to the highest standards:

Responsibilities are as follows:

• Provide friendly, customer-oriented service.
• Register arriving guests
• Provide information on hotel facilities and local points of interest
• Provide guest services (concierge), baggage handling as required.
• Process check-outs.
• Process telephone calls and reservations from all sources.
• Resolve minor guest complaints and/or refer to Hotel Manager or Front Desk Supervisor as required.
• Complete cash summary and submission each shift.
• Accurately posting room fees and related taxes.
• Verifying all account entries and balances.
• Address any discrepancies.
• Conduct hotel walk around from time to time to make sure doors are closed and all is in good order.
• Provide cleaning to public areas as required and time allows
  

What attitudes, behaviours and skills are we looking for?

• Experience serving guests in the hospitality industry is an asset
• Strong English communication skills (written and verbal) with emphasis on problem-solving.
• Must be a team player.
• Good attention to detail and good judgement.
• Prior cash and credit card transactions and clerical experience is an asset.
• Basic computer skills are necessary for using the Reservation System.
• Must be self-motivated within the office environment and able to work with minimal supervision.
  
• Must have a valid work permit for Canada to be considered.
• A Criminal Record Check is required.

Perks and Benefits

• Shared staff accommodation. Private room.
• Laundry facilities in all housing units
• Team lunches and activities
• Health benefits
  
• Friends and family discount at The Robson (Jasper) and Mountaineer Lodge (Lake Louise) and Best Western Plus Valemount Inn and Suites based on availability
• Benefits after six months
  #BWV