Night Audit

Pomeroy Inn & Suites Prince George; Prince George; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Health plan

On-the-job training

Growth opportunities

Personal days

Stay Travel Program

Job summary

Pomeroy Inn & Suites Prince George invites a detail-oriented Night Auditor to balance the day and prepare for the next. You will handle front desk tasks, transactions, and nightly close while ensuring guest safety.

Experience in front desk or night audit is an asset; strong math, bookkeeping, communication, and tech-savviness are valued. Shifts include nights with opportunities for growth and training.

Qualifications

• Previous experience in front desk or night audit is an asset.
• Advanced math and bookkeeping skills required.
• Strong communication and interpersonal skills.
• Tech-savvy with comfortable handling reservations and POS systems.

Responsibilities

• Balance and close the day’s business accurately and timely.
• Prepare the hotel for the next day’s operation and ensure guest safety.
• Maximize room revenue each shift while meeting financial goals.
• Maintain a warm, pleasant, and memorable guest experience.
• Book guest reservations by phone, in person, or online.
• Process payments and balance credit card batches; complete daily auditing.

Skills

Advanced math

Bookkeeping

Communication skills

Interpersonal skills

Tech-savvy

Front desk experience

Tools

Reservations system

POS systems

Job description

We are looking for a Night Auditor to join our team! Is attention to detail important to you? Do you excel in problem-solving and mathematics? This is the perfect job for you!

Job Description

As a Night Auditor, you are accountable for balancing and closing the day’s business accurately and timely, preparing the hotel for the next day’s operation, and ensuring all our guests and employees' safety. You have the authority to exceed guest expectations and create a lasting positive impression on each guest. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable.

Pomeroy Perks

• Competitive wages and Health and Wellness benefit plan.
• Paid on-the-job training with additional learning opportunities.
• Growth and development opportunities, both personal and professional.
• Personal days: 5 per year after 90 days of continuous full-time employment.
• Pomeroy Stay Travel Program.

Key Focuses

• Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
• Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
• Keeps track of arrivals, departures, and in-house daily activities and organizes VIP amenities where appropriate.
• Efficiently books guest reservations requested by phone, in person, or online.
• Processes payment types such as room charges, cash, checks, debit, or credit and balances and process all credit card batches.
• Completes daily auditing, balancing, and closing procedures accurately and efficiently.

Experience/Passions/Education

• Previous experience in front desk, night audit, or in a hotel is an asset.
• Advanced math and bookkeeping skills.
• Strong communication and interpersonal skills.
• Tech-savvy.

Working Conditions

This position will include night shift any day of the week or weekend and the occasional day shift or afternoon or evening shift if needed. This position will require long periods of standing and may require lifting and bending. There will be mostly independent, unsupervised work and brief periods of exposure to cold air due to the location of the front desk.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.