Night Audit

Hyatt Regency; Calgary; On-site; CAD 23,000 - 32,000; Part time

Benefits offered by this job

RRSP Matching Contributions

Free Parking

Restaurant discounts

Spa discounts

Tuition reimbursement program

Complimentary meals during shift

Complimentary hotel nights for friends

Wellbeing programs

Diversity programs: RiseHY

Great Place to Work Certification

Job summary

Hyatt Regency Calgary is seeking a Night Auditor for a part-time overnight role. You will oversee Front Desk operations, coordinate with departments, and ensure accurate night audits with timely reports for the next day.

The position requires strong organizational skills and the ability to work independently from 11 pm to 7:30 am. Applicants should have at least 1 year of Night Auditor experience and OPERA PMS knowledge; MS Office proficiency is also needed.

Qualifications

• Minimum of one year of experience as a Night Auditor at a hotel or similar operation.
• Previous PMS experience is required; OPERA experience would be preferred.
• Strong working knowledge of MS Office applications – Word, Excel, PowerPoint.

Responsibilities

• Leads Front Desk operation overnight while collaborating with all the departments and representing management.
• Provides regular feedback to Front office managers concerning service issues, guest requests, complaints, and comments.
• Conduct timely execution of the night audit process, and preparation of reports and information for the next day of operation.
• Assists guests with arrivals and departures and makes sure that the desk is manned at all times.
• Conducts duties in a courteous, safe, and efficient manner by following hotel policies and procedures, ensuring that the highest level of service and communication is maintained.
• Prepares daily internal hotel communications
• Ability to work a flexible schedule that will likely include holidays.
• Strong organizational, time management, and planning skills.
• Ability to handle cash and credit procedures
• Shift starts at 11 pm-7:30 am
• Comfortable working independently with minimal supervision
• Valid work authorization for Canada

Skills

Night audit experience

OPERA knowledge

MS Office competency

Tools

OPERA PMS

MS Office

Job description

WE ARE LOOKING FOR A Night Auditor – Part-Time

As a Night Auditor you will be empowered to ensure each guest has an amazing stay and is provided with a genuine and welcoming experience whilst staying with us.

• Leads Front Desk operation overnight while collaborating with all the departments and representing management.
• Provides regular feedback to Front office managers concerning service issues, guest requests, complaints, and comments.
• Conduct timely execution of the night audit process, and preparation of reports and information for the next day of operation.
• Assists guests with arrivals and departures and makes sure that the desk is manned at all times.
• Conducts duties in a courteous, safe, and efficient manner by following hotel policies and procedures, ensuring that the highest level of service and communication is maintained.
• Prepares daily internal hotel communications
• Ability to work a flexible schedule that will likely include holidays.
• Strong organizational, time management, and planning skills.
• Ability to handle cash and credit procedures
• Shift starts at 11 pm-7:30 am
• Comfortable working independently with minimal supervision
• Valid work authorization for Canada

Qualifications

• Minimum of one year of experience as a Night Auditor at a hotel or similar operation.
• Previous PMS experience is required; OPERA experience would be preferred.
• Strong working knowledge of MS Office applications – Word, Excel, PowerPoint

What are the additional benefits of working at the Hyatt Regency Calgary?

• Employer RRSP Matching Contributions.
• Free Parking subject to availability.
• Discounts at our on-site restaurant Thomsons Kitchen/Bar.
• Discounts at our on-site Spa-Stillwater Spa Services and Spa Products.
• Tuition reimbursement program and career development program, Leading@Hyatt.
• Complimentary meal during shift.
• Complimentary hotel nights, friends, and family discounts at Hyatt properties around the world.
• Wellbeing Programs, Headspace and Not Myself Today, Access to a Wellbeing and Relaxation Room, Complimentary Access to the Hotel Pool and Gym.
• Opportunities to participate in our Hyatt Calgary LGBTQ2S+ diversity group and youth hiring programming; RiseHY
• 2025 Great Place to Work Certified
• Rainbow Registered
• Global Biorisk Advisory Council STAR Facility accredited

About Hyatt Regency

Being part of our Hyatt Regency Calgary family means always having space to be you. We constantly strive to reflect the world we care for with teams that achieve and grow together.

Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun, your perfect opportunity. At Hyatt, we care for people so they can be their best.

In the spirit of respect, reciprocity and truth, we honor and acknowledge Moh’kinsstis, and the traditional Treaty 7 territory and oral practices of the Blackfoot confederacy Siksika, Kainai, Piikani, as well as the Îyâxe Nakoda and Tsuut’ina nations. We acknowledge that this territory is home to the Métis Nation of Alberta, Region 3 within the historical Northwest Métis homeland. Finally, we acknowledge all Nations – Indigenous and non – who live, work and play on this land, and who honor and celebrate this territory. This sacred gathering place provides us with an opportunity to engage in and demonstrate leadership on reconciliation.

This role will typically allow a minimum of 10-29 hours per week.

The starting hourly rate for this role is $20CAD per hour.