Network Technician

Calian Group Ltd.; Vancouver; On-site; CAD 55,000 - 80,000; Full time

Job summary

An established industry player is seeking a skilled Network Technician for a dynamic role focused on network expansion and maintenance. This position offers a full-time, renewable contract in the greater Vancouver area, where you will be responsible for troubleshooting, installation, and preventive maintenance of telecommunications networks. The ideal candidate will possess strong problem-solving abilities and a diploma in Telecommunications, ensuring high service levels and compliance with safety standards. Join a forward-thinking team where your expertise will contribute to innovative network solutions and optimization efforts.

Qualifications

• 5+ years of telecommunications experience required.
• Diploma or certificate in Telecommunications from a recognized institute.

Responsibilities

• Support network expansion and perform installation duties.
• Respond to network problems and perform troubleshooting.
• Maintain documentation and perform preventive maintenance.

Skills

Telecommunications Experience

Problem Solving Skills

Communication Skills

Troubleshooting Skills

Shift Work Ability

Education

Diploma in Telecommunications

Tools

TCP/IP Protocols

Microwave Transmission

Optical Fiber Transmission

SONET

Job description

Position Overview

Calian ITCS is currently seeking a Network Technician for a 6-12 months renewable full time contract opportunity to perform the following duties:

Please note this position will service the greater Vancouver area in BC.

Assignment Responsibilities:

• Support capital build and network expansion by performing coordination, installation, and commissioning duties.
• Respond to corrective network problems, perform effective and efficient problem analysis, rapid troubleshooting diagnosis and prompt repair of equipment to ensure service restoral objectives are met.
• Coordinate with other technicians and departments as required to maintain service levels.
• Plan and implement preventive maintenance routines to ensure network standards of performance are being met.
• Perform cutovers and upgrades on the network as directed by work orders.
• Maintain "up-to-date" site documentation
• Perform acceptance tests and inspections on newly installed sites and equipment to ensure results meet design specifications.
• Gain in depth knowledge of key quality service indicators in geographic area of responsibility.
• Participate in retune activities associated with network optimization and build activities.
• Maintain inventory of required spare parts and perform regular audits to ensure availability of spares.
• Administrative reporting of mileage, timesheets, expenses, equipment and deficiency tickets etc.
• Maintain a safe work environment, meeting all health and safety requirements including compliance with health and safety policies, procedures, training and documentation.
• Perform call testing functions, including cellular coverage, hand-off, RSSI, dropped calls checks etc.
• Locate and isolate sources of radio interference.
• Maintain current documentation of network sites, complete trouble tickets, incident report and other required reports in a detailed and organized fashion.
• Shift work, overtime, and 24 hour on-call support is required on a regular rotational basis.

Experience and Education:

• 5 years of telecommunications experience.
• Diploma or certificate in Telecommunications from a recognized technical institute.
• Transmission experience with microwave, optical fiber, SONET and TCP/IP protocols.
• Ability to work with minimal supervision.
• Proven ability to work in a fast-paced environment with shifting priorities.
• Demonstrated investigative, problem solving, analysis and troubleshooting skills.
• Strong interpersonal and communication (verbal and written) skills.
• Standby, overtime and shift work required on a regular basis.
• Ability to travel and work at various sites as required.
• Must possess a valid British Columbia driver's licence and have a clean driving record.