Position Overview
Calian ITCS is currently seeking a Network Technician for a 6-12 months renewable full time contract opportunity to perform the following duties:
Please note this position will service the greater Vancouver area in BC.
Assignment Responsibilities:
- Support capital build and network expansion by performing coordination, installation, and commissioning duties.
- Respond to corrective network problems, perform effective and efficient problem analysis, rapid troubleshooting diagnosis and prompt repair of equipment to ensure service restoral objectives are met.
- Coordinate with other technicians and departments as required to maintain service levels.
- Plan and implement preventive maintenance routines to ensure network standards of performance are being met.
- Perform cutovers and upgrades on the network as directed by work orders.
- Maintain "up-to-date" site documentation
- Perform acceptance tests and inspections on newly installed sites and equipment to ensure results meet design specifications.
- Gain in depth knowledge of key quality service indicators in geographic area of responsibility.
- Participate in retune activities associated with network optimization and build activities.
- Maintain inventory of required spare parts and perform regular audits to ensure availability of spares.
- Administrative reporting of mileage, timesheets, expenses, equipment and deficiency tickets etc.
- Maintain a safe work environment, meeting all health and safety requirements including compliance with health and safety policies, procedures, training and documentation.
- Perform call testing functions, including cellular coverage, hand-off, RSSI, dropped calls checks etc.
- Locate and isolate sources of radio interference.
- Maintain current documentation of network sites, complete trouble tickets, incident report and other required reports in a detailed and organized fashion.
- Shift work, overtime, and 24 hour on-call support is required on a regular rotational basis.
Experience and Education:
- 5 years of telecommunications experience.
- Diploma or certificate in Telecommunications from a recognized technical institute.
- Transmission experience with microwave, optical fiber, SONET and TCP/IP protocols.
- Ability to work with minimal supervision.
- Proven ability to work in a fast-paced environment with shifting priorities.
- Demonstrated investigative, problem solving, analysis and troubleshooting skills.
- Strong interpersonal and communication (verbal and written) skills.
- Standby, overtime and shift work required on a regular basis.
- Ability to travel and work at various sites as required.
- Must possess a valid British Columbia driver's licence and have a clean driving record.