Network Operations Engineer – L2/L3

Mewar Infotech Limited; Vancouver; On-site; CAD 90,000 - 130,000; Full time

Job summary

Mewar Infotech Limited is hiring Network Operations Engineers at the L2/L3 level to support large-scale enterprise environments across retail stores, distribution centers, corporate offices, cloud and remote workforce connectivity.

You will troubleshoot and restore complex network services, own critical incidents, support network/security platforms, coordinate ISP and vendor escalations, and drive improvements in network reliability and operational efficiency.

Qualifications

• Hands-on network engineer capable of owning complex production incidents.
• Strong knowledge of Cisco routing and switching, Meraki, and SD-WAN.
• Experience with Palo Alto firewalls, Zscaler ZIA, and enterprise security tooling.

Responsibilities

• Own and resolve complex L2/L3 network incidents and major incidents.
• Troubleshoot LAN/WAN, wireless, SD-WAN, VPN, cloud and security environments.
• Support geographically distributed retail and enterprise networks.
• Perform RCA, problem management, changes and upgrades.
• Coordinate Cisco, ISP, carrier and vendor escalations.
• Improve monitoring, observability and operational processes.

Skills

Cisco Routing & Switching

Cisco Meraki

Cisco SD-WAN

Palo Alto Firewalls

Panorama

Zscaler ZIA

ServiceNow

Python

Ansible

Terraform

APIs

CCNA/CCNP

PCNSE

AZ-700

AWS Networking

ITIL

Tools

ServiceNow

Terraform

Job description

We are hiring Network Operations Engineers at L2/L3 level to support large-scale enterprise environments across retail stores, distribution centers, corporate offices, cloud and remote workforce connectivity.

You will troubleshoot and restore complex network services, own critical incidents, support network/security platforms, coordinate ISP and vendor escalations, and drive improvements in network reliability and operational efficiency.

Key Responsibilities:

• Own and resolve complex L2/L3 network incidents and Major Incidents
• Troubleshoot LAN/WAN, Wireless, SD-WAN, VPN, Cloud and Security environments
• Support geographically distributed retail and enterprise networks
• Perform RCA, problem management, network changes and upgrades
• Coordinate Cisco, ISP, carrier and technology vendor escalations
• Improve monitoring, observability and operational processes

Key Skills:

• Cisco Routing & Switching, Cisco Meraki & Cisco SD-WAN
• Palo Alto Firewalls, Panorama & Zscaler ZIA
• ServiceNow & enterprise incident management
• Python, Ansible, Terraform, APIs or network automation
• CCNA/CCNP, PCNSE, AZ-700, AWS Networking or ITIL are assets.

• If you are a hands-on Network Engineer who can take ownership of complex production issues and drive them through resolution, we would like to hear from you.