Network Analyst

Teck Resources Limited; Kamloops; On-site; CAD 83,000 - 103,000; Full time

Job summary

An established industry player is seeking a Network Analyst to join their dynamic team. This role emphasizes safety and innovation, where you'll be responsible for provisioning and troubleshooting network infrastructure. With a focus on continuous improvement, you'll monitor network performance, provide technical support, and manage network hardware. This position offers a unique opportunity to grow professionally in a supportive environment, surrounded by recreational activities and a close-knit community. Join a company that values your contributions and invests in your future.

Benefits

Annual bonus

Profit sharing

Comprehensive health benefits

Life and disability insurance

Paid leave

Telemedicine

Employee and Family Assistance Program (EFAP)

Qualifications

• 3-5 years of experience in IT services or network infrastructure.
• Certifications such as CCNA or CCNP are assets.

Responsibilities

• Monitor network performance and implement solutions.
• Provide technical support and troubleshoot network issues.
• Manage network hardware and maintain documentation.

Skills

Problem-solving

Communication Skills

Troubleshooting

Interpersonal Skills

Continuous Improvement

Education

University degree in Computer Science

Technical diploma with relevant experience

Tools

Windows OS

Virtualization

Active Directory

Network hardware (switches, routers, firewalls)

Job description

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As Canada’s largest diversified mining company, Teck is committed to providing the world with essential resources safely and sustainably. We have a rich history of consistently driving innovation, harnessing cutting-edge technology, and cultivating a dynamic environment that empowers our employees to shape the future.

Embrace Courageous Safety Leadership (CSL): At Teck, safety is a core value, central to our work culture. Through programs like CSL, we empower every employee to be a safety leader, fostering a proactive approach to identifying and mitigating risks. As part of our team, you'll contribute to sustaining this safety-first environment, where speaking up and driving positive change are not just encouraged but expected.

Reporting to the Lead, Digital Systems, the Network Analyst is responsible for provisioning, supporting, and troubleshooting network infrastructure. This includes configuring hardware and software to ensure high availability, capacity, and performance aligned with business needs. Practical experience in switching, routing, wireless, and security disciplines is essential.

We seek someone with outstanding communication and interpersonal skills, exceptional influencing, problem-solving, and troubleshooting abilities, and the capacity to translate technical information for diverse audiences. A self-motivated team player with a passion for continuous improvement will thrive in this role.

Responsibilities:

• Be a safety leader by adhering to and promoting safety and environmental rules and procedures.
• Monitor network performance, identify issues, and implement solutions to maintain optimal functionality.
• Provide technical support to end-users and handle escalations related to network issues.
• Perform troubleshooting to diagnose and resolve network problems.
• Manage network hardware, including switches, routers, firewalls, and Wi-Fi equipment.
• Create and maintain documentation for network configurations and procedures.
• Ensure network reliability, consistency, and recoverability.
• Follow change management procedures to control network modifications.
• Assist in evaluating and selecting network hardware and software.
• Use the IT ticketing system to track incidents, escalations, and requests.
• Collaborate with team members, departments, and vendors to analyze and meet network requirements.
• Maintain accurate documentation, operational procedures, manuals, and hardware inventory.
• Support networking projects from development to implementation.
• Develop and update network topology diagrams.
• Organize network infrastructure and perform cable management according to standards.

Qualifications:

• University degree in Computer Science, Information Technology, or a related field, or a technical diploma with relevant experience or certifications.
• 3-5 years of experience in IT services, network infrastructure, or relevant industrial settings, preferably mining.
• Knowledge of Windows OS, virtualization, Active Directory, and networking fundamentals.
• Certifications such as CCNA, CCNP are assets.
• Understanding of ITIL practices; project experience is an asset.
• Excellent problem-solving, decision-making, and customer service skills.
• Ability to work independently and manage multiple tasks efficiently.
• Valid driver’s license.
• Working knowledge of Spanish is an asset.

Why Join Us?

At Teck, we offer more than a job — a pathway to personal and professional growth. Enjoy engaging projects, a culture of inclusivity, and opportunities to learn and advance. Our location offers recreational activities like hiking, skiing, fishing, and golf, with a community atmosphere in nearby towns.

Our total rewards include an annual bonus, profit sharing, health and personal spending accounts, comprehensive health benefits, life and disability insurance, paid leave, telemedicine, and EFAP.

Salary Range: $83,000 - $103,000. The final offer depends on experience, skills, and internal equity.