NetSuite Customer Success Consultant

RSM Canada

Vancouver

Hybride

CAD 87 000 - 150 000

Plein temps

Il y a 25 heures

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Avantages offerts par ce poste

Competitive benefits

Hybrid work model

Résumé du poste

RSM Canada seeks a seasoned ERP/NetSuite consultant to support mid-market clients. You will architect and implement solutions for diverse business requirements and provide hands-on guidance through navigation, workflows, and saved searches.

A strong emphasis on client service and collaboration with the NetSuite team is essential. This role supports hybrid work in Canada, leveraging on-site client engagements and remote collaboration to drive outcomes.

Qualifications

Bachelor's degree in accounting, finance, economics, information systems, supply chain or related field.
Multiple years of application-centric consulting experience (functional or technical).
Experience with NetSuite or similar cloud ERP solutions.
Experience gathering requirements for R2R, O2C, P2P or D2B modules.
Creative problem solving for client issues.

Responsabilités

Provide on-demand consulting services based on your subject matter expertise.
Architect and implement solutions for complex business requirements.
Escalate tasks to NetSuite team members with client environment knowledge.
Provide on-demand learning assistance to clients, including navigation and saved searches.
Triage requests and identify resolution timeframes for fixes or changes.
Focus on client service and strive to exceed clients' expectations.