National Landscape Quality Lead | Field Standards

Strathmore Landscape Contractors; Montreal; On-site; CAD 70,000 - 100,000; Full time

Job summary

Strathmore Landscape Contractors seeks a Quality Control Manager to define, implement, and maintain landscape quality standards across the organization. You will develop and implement the Quality Playbook, establishing clear standards for field execution, visual quality, audits, corrective actions, and training across all levels.

You will lead creation of field references, audit tools, and training materials, while coaching crews to meet Strathmore’s quality expectations in real-world

Qualifications

• 3+ years of experience in commercial landscaping or horticulture, or a related field, or a Bachelor's degree in Horticulture.
• Strong knowledge of mowing, trimming, edging, weed management, mulching, shrub pruning, hedge trimming, and site presentation.
• Strong knowledge of plants, diseases and pest control.
• Strong eye for detail and ability to recognize quality deficiencies quickly.
• Experience in field leadership, supervision, quality control, or operations.
• Strong coaching, training, and communication skills.
• Ability to develop practical standards, checklists, and training materials.
• Strong problem-solving and root-cause-analysis skills.
• Comfortable working in the field and travelling between properties.
• Valid driver’s license.
• Ability to travel 4-8 days per month.
• Bilingual, able to train employees in Quebec and Ontario locations

Responsibilities

• Develop and maintain the Strathmore Landscape & Horticulture Quality Playbook.
• Create visual field standards and reference guides illustrating quality expectations and execution levels.
• Build and manage the Quality Audit Checklist and scoring system.
• Conduct regular property inspections and quality audits.
• Identify at-risk properties and support corrective action and recovery plans.
• Analyze recurring quality issues and identify root causes.
• Coach field teams on quality expectations and execution methods.
• Support the Strathmore Academy with training programs for different field levels.
• Develop practical training materials, field demonstrations, visual standards, and assessments.
• Provide on-the-job field training and coaching during live operations, working with Crew Members, Crew Leaders, and Supervisors to reinforce standards.
• Track quality trends and report results to leadership.
• Serve as contact for branches for horticulture/landscape questions.
• Collaborate with Branch Managers to improve field execution and property presentation.

Skills

Field leadership

Training & coaching

Quality control

Problem solving

Communication

Travel availability

Bilingual (EN/FR)

Education

Bachelor's degree in Horticulture

Job description

Strathmore Landscape Contractors seeks a Quality Control Manager to define, implement, and maintain landscape quality standards across the organization. You will develop and implement the Quality Playbook, establishing clear standards for field execution, visual quality, audits, corrective actions, and training across all levels.

You will lead creation of field references, audit tools, and training materials, while coaching crews to meet Strathmore’s quality expectations in real-world