National Account Manager, Canada (GTA)

3Shape; Toronto; On-site; CAD 120,000 - 180,000; Full time

Benefits offered by this job

Global MedTech company

Collaborative international team

Strategic partnerships

Job summary

3Shape, a global MedTech leader, seeks a National Account Manager for Canada located in the Greater Toronto Area. You will lead strategic account planning, expand relationships with DSOs, GPOs, and dealer partners, and partner with cross-functional teams to drive revenue growth and customer success.

In this role, you will translate product strategy into action, negotiate with executives, and provide insights to improve workflows in dental practices. Travel up to 40% is expected.

Qualifications

• Bachelor's degree or higher in Business Administration, International Trade, Medical Devices, or related field.
• 10+ years of B2B sales experience in the dental or medical device industry.
• Canada French speaking is a plus.
• Strong dealer partner network and understanding of clinical workflows.
• Proven leadership experience managing a team and leading projects.
• Experience working in a team environment with multiple stakeholders and decision-makers.
• Ability to research customer value propositions to develop strategic account plans.
• Exceptional communication and presentation skills tailored for executive audiences.
• In-depth understanding of oral scanners, CAD/CAM systems, and digital dentistry products/software.

Responsibilities

• Develops and executes strategic account plans to meet sales targets.
• Manages relationships with strategic account organizations and resellers.
• Analyzes account performance and identifies growth opportunities.
• Collaborates with cross-functional teams to address technical or business challenges.
• Represents 3Shape in the market and drives brand awareness.
• Drives sales initiatives and ROI-focused strategies with dealers and end customers.
• Travel up to 40% as needed.

Skills

Strategic sales leadership

Account management

Consultative selling

Executive communications

Education

Bachelor's degree or higher in Business Administration, International Trade, Medical Devices, or a related field

Job description

At 3Shape, we are committed to leading digital dentistry and improving the lives of the people we serve. We are seeking a motivated and strategic National Account Manager, Canada to join our team. The ideal candidate will be located in the Greater Toronto Area. You will play a vital role in building solid relationships with the Strategic Account Organizations and 3Shape Reseller Partners. You will focus on discovering sales opportunities, developing strategies, creating and prioritizing action plans that drive success, and execute relation-based selling with Elite, Mid-Market, and Emerging Market DSOs’, National and Regional GPOs, and Enterprise Labs; and External Dealer Partners & 3Shape Internal Stakeholders.

Key Responsibilities

• Be an expert on 3Shape’s Product and Sales Strategy by developing a deep understanding of 3Shape’s product offering, best practices for pricing, negotiating and closing strategic accounts and execute on 3Shape’s Strategic Accounts strategy to achieve sales targets and revenue growth
• Analyze performance of strategic accounts to achieve sales targets and revenue growth
• Be a trusted business advisor to 3Shape’s customers with customer-centric consultative selling approach
• Lead Strategic Account Planning by conducting regular account reviews and planning sessions to identify growth opportunities and ensure alignment with customer goals
• Collaborate and engage with cross-functional teams in customer success and product teams to develop expansion strategies and address technical or business challenges during the sales process
• Contribute to the development and implementation of plans and strategies to grow the 3Shape business while maximizing exposure and education of our products to dealer partners and directly with end customers
• Develop the sales initiation and offering strategy sequence with particular focus on ROI, implementation plans, workflows, proof-of-concept, training, development plans, as well as usage and adoption as a business consultant
• Represents the brand externally and internally using proper marketing techniques, maintaining and sustaining strong product knowledge, and driving sales
• Responsible for utilizing excellent business acumen to identify opportunities to enhance the 3Shape brand identity in the marketplace while maintaining a strong customer focus.
• Conduct analysis of the business in assigned area to identify growth opportunity areas and partner with 3Shape Territory Managers and Regional Managers to determine the best course of action to enhance sales
• Provide timely feedback to the Director of Strategic Accounts, North America regarding product and market performance
• Create meaningful quarterly and yearly sales plans (business plans) focused on goal achievement and reaching set objectives
• Provide monthly pipeline/ opportunity reports and timely feedback to Director of Strategic Accounts, North America regarding timeline & status of anticipated opportunities

Qualifications

• Bachelor's degree or higher in Business Administration, International Trade, Medical Devices, or a related field
• 10+ years of B2B sales experience in the dental or medical device industry
• Canadian French Speaking a plus
• Strong dealer partner network and demonstrated understanding of clinical workflows
• Proven leadership experience managing a team and leading projects
• Experience working in a team environment with multiple stakeholders and decision-makers
• Ability to research customer value propositions to develop strategic account plans
• Exceptional communication and presentation skills tailored for executive audiences, with the ability to influence decision-makers effectively
• In-depth understanding of oral scanners, CAD/CAM systems, and digital dentistry products/software
• Extensive experience in or with global organizations

Additional Information about the Position:

• Ideal Candidate located within Greater Toronto Area
• International and domestic travel: up to 40%

What We Offer

• A unique opportunity to work in a global, innovative MedTech company.
• A collaborative and international work environment.
• The chance to contribute to strategic partnerships that can transform digital dentistry practices.

About us

3Shape develops 3D scanners and software solutions that enable dental and hearing professionals to treat patients more effectively. Founded in 2000, our products are market-leading, innovative solutions that make a real difference in the lives of patients and dental professionals around the world. We are a global company that provides services to customers in over 130 countries. Experience the everyday #lifeat3Shape across the globe on LinkedIn.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We are committed to celebrating human diversity, and we trust that the best way to reach outstanding business results, is by welcoming diverse people into our community.