Nakisa System Administrator

Banque Nationale du Canada; Montreal (administrative region); On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Health and wellness program

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Virtual sleep clinic

Job summary

National Bank in Montreal is seeking a Nakisa system administrator to act as a functional expert on the Nakisa Workforce Planning platform within the HR systems team. You will ensure reliable configuration, data, integrations, access, releases and user support in collaboration with HR, IT, Security and the vendor.

The role involves coordinating updates, managing security settings, and documenting procedures while liaising with stakeholders across functions.

Qualifications

• Bachelor’s degree in Human resources, Information Systems, Business Administration, or equivalent
• Three to five years of experience supporting HR applications, SaaS platforms or enterprise systems
• Experience in configuration, integrations, testing, releases, support, data quality and access controls
• Knowledge of Nakisa, organizational design, workforce planning, SAP SuccessFactors or comparable HR technology
• Strong analytical and problem-solving skills, attention to detail and process discipline
• Ability to communicate effectively with stakeholders, customer-focused approach and continuous improvement mindset

Responsibilities

• Support the integrations between SAP and Nakisa
• Managing Workforce Planning, including administration and security settings
• Perform basic configuration and application maintenance activities, including field mapping updates as required
• Coordinate and manage updates, releases and application changes, ensuring required validations and communication with stakeholders
• Manage user access, roles and permissions in line with security and governance requirements
• Document functional procedures, recurring solutions, and best practices
• Diagnose issues and ensure proper resolution
• Participate in testing and validation activities for projects and enhancements
• Act as the primary point of contact between National Bank and Nakisa for technical-related matters

Job description

A career as a Nakisa systeme administrator integrated into the SuccessFactors platform in the HR systems team at National Bank means acting as a functional expert on the Nakisa Workforce Planning platform. This role allows you to make a positive impact on our organization by ensuring reliable configuration, data, integrations, access, releases and user support, in collaboration with HR, Finance, IT, Security, Data Governance and the vendor.

• Support the integrations between SAP and Nakisa
• Managing Workforce Planning, including administration and security settings
• Perform basic configuration and application maintenance activities, including field mapping updates as required
• Coordinate and manage updates, releases and application changes, ensuring required validations and communication with stakeholders
• Manage user access, roles and permissions in line with security and governance requirements
• Document functional procedures, recurring solutions, and best practices
• Diagnose issues and ensure proper resolution
• Participate in testing and validation activities for projects and enhancements
• Act as the primary point of contact between National Bank and Nakisa for technical-related matters

Your team

Within the Human Experience and Performance – Human-Centred Evolution and Delivery sector, you will be part of a team of 10 colleagues specializing in HR systems and report to the Director of HR Systems. Our team stands out for its ability to collaborate closely with HR practice and IT teams to deliver enhancements and technology solutions that have a direct impact on the employee experience and performance. It plays a key role in the evolution of practices and systems by ensuring the consistency and integration of the technology ecosystem.

Our training programs promote on-the-job learning and continuous development. You will have access to specialized HR technology content, internal and external knowledge bases, and a variety of other resources. Collaborating with experienced colleagues from diverse backgrounds will enrich your professional development. This role also offers opportunities to advance into positions involving advanced expertise or leadership on high-impact strategic projects.

Prerequisites

• Bachelor’s degree in Human resources, Information Systems, Business Administration, or any other combination of training or experience deemed equivalent
• Three to five years of experience supporting HR applications, SaaS platforms or enterprise systems
• Experience in configuration, integrations, testing, releases, support, data quality and access controls
• Knowledge of Nakisa, organizational design, workforce planning, SAP SuccessFactors or comparable HR technology
• Strong analytical and problem-solving skills, attention to detail and process discipline
• Ability to communicate effectively with stakeholders, a customer-focused approach and a continuous improvement mindset

Languages:

Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Skills

• Access Control
• Analytical Skills
• Application Support
• Artificial Intelligence
• Continuous Improvement
• Human Resources Information Systems
• Organizational Design
• Problem Solving
• Stakeholder Management
• SuccessFactors
• Teamwork
• Human Resource Information System Implementation
• Initiative
• Learning Agility
• SysAdmin Tools

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Why work at National Bank?

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?