Museum Shop Assistant — Creative Retail & Customer Service

Gardens, Libraries and Museums (GLAM), University of Oxford; Town of Oxford; Sur place; CAD 23 000 - 34 000; Temps partiel

Résumé du poste

Oxford University Museum of Natural History is recruiting for a part-time shop assistant to join the retail team. The role involves friendly customer service, helping create attractive displays, stock replenishment, and supporting shop operations with till procedures and daily cash reconciliation.

You will work 14.6 hours per week (mainly Thursdays and Saturdays). DBS check is a requirement due to access to museum collections.

Qualifications

• Excellent customer service skills.
• Cash handling and till procedures experience.
• Experience in retail and maintaining profitable trading.
• Familiar with computerised accounts.
• Good organisational and time-management skills.
• Experience in a museum or gallery is advantageous.
• Excel skills or a second language would be advantageous.

Responsabilités

• Provide friendly, professional customer service.
• Maintain creative and attractive displays.
• Replenish stock and support day-to-day shop operations.
• Follow cash-handling and till procedures.
• Assist with stock pricing and coding; complete end-of-day cash reconciliation.
• Contribute to annual stock-takes.
• Additional shifts may be available during busy school holidays; some Bank Holiday working is required.

Connaissances

Customer service

Cash handling

Time management

Organisational skills

Team player

Independent worker

Second language

Excel skills

Formation

General education or equivalent

Outils

Excel

Description du poste

Oxford University Museum of Natural History is recruiting for a part-time shop assistant to join the retail team. The role involves friendly customer service, helping create attractive displays, stock replenishment, and supporting shop operations with till procedures and daily cash reconciliation.

You will work 14.6 hours per week (mainly Thursdays and Saturdays). DBS check is a requirement due to access to museum collections.