Municipal Insurance & Risk Management Lead

City of Burlington; Burlington; Híbrido; CAD 115.000 - 144.000; Jornada completa

Descripción de la vacante

City of Burlington is seeking a Manager, Insurance and Risk Services to lead the City’s insurance and risk management programs and reduce liability exposure. You’ll develop coverage strategies, oversee claims, and advise on risk prevention while collaborating across departments and with external partners.

The role includes day-to-day leadership of section staff, coaching, and performance management in a transforming environment.

Formación

• Post-secondary degree in Risk Management, Business Administration, Public Administration, Finance or related field.
• CRM or CIP designation, or equivalent.
• 4 to 7 years of related experience in insurance and risk management.
• Strong knowledge of insurance markets and claims adjusting techniques.
• Advanced negotiation and dispute resolution skills to support claims resolution.
• Advanced research, analytical and investigation skills to assess exposures.
• The ability to provide clear advice, deliver training and work collaboratively with staff, senior management and external partners.
• The ability to lead and support staff, coordinate competing priorities and exercise sound judgment with confidential matters.

Responsabilidades

• Develops and implements the City’s insurance program and coverage strategy, evaluates cost-effective insurance coverage for municipal assets and operations, and prepares annual insurance reports to City Council.
• Coordinates and attends municipal property inspections to support asset valuations, identify exposures and recommend risk controls.
• Develops and implements corporate risk management programs, policies and procedures to identify, assess and address operational, financial and emerging risks.
• Reviews contractual insurance and risk transfer provisions, and advises departments on appropriate measures to manage liability exposure.
• Oversees claims made against the City from initial investigation through resolution, coordinating information gathering, stakeholder involvement and negotiated resolutions.
• Establishes performance measures and manages relationships with insurers, brokers, external adjusters and other service providers.
• Provides input into insurance and risk management budgets, monitors applicable reserves, analyzes premiums and claims costs, and reviews and approves vendor invoices.
• Collects and maintains accurate insurance, risk and claims data, monitors key performance indicators and loss trends, and prepares reports to support decisions and service improvements.
• Establishes and monitors internal controls and procedures for insurance and risk management services, including secure access to and protection of confidential records.
• Provides insurance and risk management advice to City staff, senior management and City Council, and develops and delivers education on liability exposure and risk controls.
• Attends Committee and Council meetings to address insurance and risk management matters, as required.

Conocimientos

Negotiation skills

Analytical skills

Investigation skills

Staff leadership

Educación

CRM/CIP designation

Post-secondary degree in Risk Management/Business/Public Administration/Finance

Herramientas

Claims adjusting techniques

Descripción del empleo

City of Burlington is seeking a Manager, Insurance and Risk Services to lead the City’s insurance and risk management programs and reduce liability exposure. You’ll develop coverage strategies, oversee claims, and advise on risk prevention while collaborating across departments and with external partners.

The role includes day-to-day leadership of section staff, coaching, and performance management in a transforming environment.