Multimedia Design & Development Specialist

Cengage; Canada; On-site; CAD 82,000 - 107,000; Full time

Job summary

Cengage is seeking a Multimedia Designer to transform manuscripts into engaging online courses. You will craft visuals, code HTML/CSS, and build interactive, standards-compliant content across browsers and devices. The role emphasizes accessibility, reusable assets, and AI-assisted workflows.

You will collaborate with Learning Designers and SMEs, manage video production, and ensure timely delivery within budget. A 4+ year track record and a Bachelor's or equivalent are required.

Qualifications

• Strong proficiency in HTML and CSS.
• Adobe Creative Cloud expertise (Dreamweaver, Photoshop, Illustrator, Premiere/After Effects).
• Responsive design experience and WCAG 2.2 AA accessibility knowledge.
• Solid UI/UX principles understanding.
• Excellent problem-solving and attention to detail.
• Proficient with email, Windows, and Microsoft Office.
• Excellent communication skills.
• Minimum 4 years of professional paid experience in web or multimedia design/development.
• Bachelor's Degree or equivalent professional experience.
• Bonus: JavaScript, LMS work, AI tools.

Responsibilities

• Synthesize complex information into simple visuals that support learning.
• Design multimedia elements, including illustrations, interactive elements, and games.
• Plan and build a video from concept through completion; write scripts and storyboards.
• Ensure multimedia components are reusable, accessible, and cross‑platform.
• Leverage AI tools for asset development and editing.
• Own technical aspects of content design, programming, and delivery.
• Convert manuscripts into HTML/CSS meeting high-quality standards.
• Apply HTML/CSS formatting to classroom content.
• Use basic JavaScript for interactivity.
• Work with LMS to integrate multimedia assets and features.
• Collaborate with Learning Designers and SMEs; share design rationale.
• Train content development vendors on processes and tools.
• Deliver projects on time and within budget.

Skills

HTML

CSS

UI/UX principles

Excellent communication

Problem-solving

Email proficiency

Windows and MS Office

Attention to detail

Education

Bachelor's Degree or equivalent professional experience

Tools

Adobe Creative Cloud

Dreamweaver

Photoshop

Illustrator

Premiere

After Effects

JavaScript (basic)

Job description

We believe in the power and joy of learning

At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

What You'll Do Here

We are excited to invite you to join our team as a Multimedia Designer at Cengage. In this important role, you will help create compelling, engaging, and educational visual content for our online courses. You'll convert manuscripts into an online-friendly format, ensuring that courses consistently follow our style guidelines, are compatible across browsers and mobile devices, accessible, and tailored to our target audience. This role continuously adapts to emerging trends in online education and develops its skills to stay competitive.

Key Responsibilities

Visual Design

• Synthesize complex information into simple, user-friendly visuals that support learning.
• Design and create multimedia elements, including illustrations, interactive elements, and games
• Plan and build a video from concept through full completion. Create video scripts and storyboards.
• Ensure that multimedia components are reusable, accessible, and compatible across platforms and devices.
• Leverage AI tools where appropriate for the development and editing of assets.

Technical Execution

• Own the technical aspects of content design, programming, and delivery.
• Convert course manuscripts into HTML/CSS that meet ed2go's high-quality standards.
• Apply HTML/CSS formatting to classroom content (e.g., narrative lesson content, assignments, exams).
• Use basic JavaScript for functionality and interactivity.
• Analyze, design, and implement all multimedia elements and external assets in our proprietary learning management system (LMS).
• Leverage AI to support efficient content programming within our LMS.

Collaboration & Communication

• Work closely with Learning Designers and SMEs to develop project design plans.
• Actively participate in team meetings, sharing insights and rationale behind design decisions.
• Train content development vendors on internal processes, design guidelines, and tools.

Project & Resource Management

• Creative problem solver who enjoys challenges
• Maintain high productivity amid competing priorities and tight deadlines
• Deliver projects reliably on time and within budget without compromising quality.

Continuous Improvement

• Assess student needs and recommend enhancements to improve learner experience.
• Stay ahead of emerging trends in online education and AI.
• Continuous focus on personal development and maintaining skills relevant

Qualifications

• Strong proficiency in HTML and CSS
• Expertise with Adobe Creative Cloud, including Dreamweaver, Photoshop, Illustrator, Premiere and/or After Effects
• Experience with responsive design and knowledge of web accessibility standards (WCAG 2.2 AA)
• Understanding of UI/UX principles and standards
• Excellent problem-solving skills with sharp attention to detail
• Proficient with email, Microsoft Windows, and Microsoft Office
• Excellent communication skills
• Minimum 4 years of professional paid experience as a web designer, multimedia designer, web developer, multimedia developer, or in a related role
• Bachelor's Degree or equivalent professional experience
• Bonus Skills (a plus, but not required): Knowledge of JavaScript, working in a Learning Management System, Synthesia video development, AI tools, or AI agent creation

Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at [e-mail].

About Cengage

Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$58,300.00 - $75,750.00 USD