Mortgage Underwriter - West

Manulife John Hancock; British Columbia; Hybrid; CAD 55,000 - 92,000; Full time

Benefits offered by this job

Flexible environment

Inclusion focus

Job summary

Manulife John Hancock is seeking a Mortgage Underwriter - West to support residential mortgage origination. You will review documents, underwrite files, and ensure proper documentation for reporting, working closely with sales partners.

The role requires strong communication, attention to detail, and the ability to handle a high volume of files with sound judgment within delegated limits. Overtime during peak season is a requirement, with a flexible, inclusive team environment in Canada.

Qualifications

• Minimum 2 years' experience in mortgage underwriting.
• Excellent written and verbal communication.
• Strong customer service and decision-making skills.
• Ability to handle multiple tasks in a dynamic team.
• Overtime during peak season is required.

Responsibilities

• Review documents submitted by sales partners to identify and decide whether documents adhere to internal guidelines.
• Manage the underwriting of residential mortgage applications and exercise sound financial judgment within delegated limits.
• Ensure files are properly documented for reporting.
• Work closely with the salesperson associated with the file and maintain excellent communication with sales partners.

Skills

Mortgage underwriting

Attention to detail

Communication skills

Decision-making

Teamwork

Tools

Manulife banking systems

Job description

The Mortgage Underwriter - West will be reporting to the residential mortgage origination Regional Manager. The individual's expertise will contribute to our goal of making Manulife Bank competitive in the industry by providing the best service in the industry.

Position Responsibilities

• Review documents submitted by sales partners to identify and decision whether documents adhere to internal guidelines.
• Ensure files are properly documented for reporting.
• Excellent communication skills with our sales partners.
• Ability to process a high work volume of files with attention to detail.
• Manage the underwriting of residential mortgage applications. Exercise sound financial judgment in granting loans within delegated limits.
• Manage your files with appropriate communication while working closely with the salesperson associated with the file.

Required Qualifications

• Minimum 2 years' experience in mortgage underwriting.
• Strong attention to details.
• A goal-oriented individual motivated to achieve performance goals.
• Strong customer service and decision-making skills.
• Ability to work in a dynamic team environment and handle several tasks simultaneously.
• Excellent written and communication skills.
• Sound knowledge of Manulife banking systems.
• Identify and solve issues requiring a high degree of judgment and recommend solutions.
• Overtime during peak season is a requirement.

When you join our team

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail] .

Referenced Salary Location

CAN, British Columbia - Full Time Remote

Working Arrangement

Remote

Salary range is expected to be between $55,125.00 CAD - $91,875.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [e-mail] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information co