Mortgage Underwriter

First National Financial; Toronto; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a detail-oriented Mortgage Underwriter to join their dynamic team. In this pivotal role, you will be responsible for evaluating mortgage applications, ensuring compliance with internal policies and regulatory guidelines, and maintaining strong relationships with mortgage brokers. This position offers a competitive compensation package and the opportunity to work in a supportive, collaborative environment. If you are passionate about delivering exceptional service and thrive in a fast-paced setting, this is the perfect opportunity for you to make a significant impact.

Benefits

Competitive Compensation

Comprehensive Benefits Program

Health Spending Account

Maternity and Parental Leave Top Up

Extensive Training Programs

Modern Office Environment

Supportive Team Culture

Opportunities for Community Involvement

Ongoing Social Events

Qualifications

• Minimum 2 years mortgage underwriting experience required.
• Completed post-secondary education or equivalent work experience.

Responsibilities

• Render credit decisions on incoming mortgage applications.
• Maintain relationships with mortgage brokers and external partners.

Skills

Communication Skills

Analytical Skills

Organizational Skills

Problem Solving

Conflict Resolution

Education

Post-secondary education

Mortgage Agent Course

Tools

Microsoft Office Suite

PC Software

Job description

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.

First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at [e-mail] should you need an accommodation at any point in the recruitment process.

We are hiring a Mortgage Underwriter, Third Party Residential Underwriting-MBBS!

Reporting To:

Manager, Third Party Residential Underwriting

Full-Time/Part- Time:

Full-time

Posting Date:

May 7, 2025

Closing Date:

May 21, 2025

Hours of Work:

8:30 a.m. – 5:00 p.m.

Grade:

Office Location:

12.7

Toronto, ON

Great location! Steps away from the main public transit station

What we offer:

Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities!

*Eligibility for benefits is dependent on the terms of employment

The Opportunity:

Reporting to the Manager, Third Party Residential Underwriting, the Residential Mortgage Underwriter is responsible for rendering credit decisions on incoming applications within their authorized limits and with adherence to company and insurer policies and guidelines while focusing on service excellence. The Mortgage Underwriter has responsibility for applying due diligence when reviewing required documentation to ensure accuracy and to protect the Company from risk. Manage files from the time they are committed by the underwriter until all the broker’s conditions are met on the commitment.

How you will contribute:

• Establishes and maintains positive relationships with mortgage brokers to build loyalty to the Company
• Maintains positive relationships with external partners such as mortgage insurers, appraisers, title insurance companies, and solicitors
• Interacts with mortgage brokers for the collection of all required documents to satisfy mortgage commitment conditions
• Reviews and verifies accuracy of required documentation related to income, down payment and the property using sound due diligence and in compliance with internal and regulatory guidelines prior to signing off on any mortgage conditions or documents, where applicable
• Escalates any documentation issues to the Underwriter for review and sign off
• Documents clear and complete notes within the mortgage underwriting system
• Responds to all inquiries within established turnaround times
• Adhere to policies/procedures to ensure AML requirements are met .

Skills and Attributes:

• Ability to build and maintain positive relationships
• Strong communication skills—both written and verbal
• Ability to manage and resolve conflict
• Strong analytical skills
• Organizational and time management skills
• Positive team player with desire and ability to mentor others
• Effective problem solving and decision making skills
• Fully competent in working with basic PC software and working knowledge of the suite of Microsoft office products
• Ability to manage pressure in an environment of high volume processing with tight turnaround times
• Adhere to policies/procedures to ensure AML requirements are met.

Core Competencies for all First National Employees:

• Client Focus—we have an unwavering commitment for service excellence
• Team Orientation—we work together efficiently and are proud of our culture
• Respect for Others—we value the diversity of our people and we promote a respectful workplace

The experience you need:

• Completed post-secondary education or equivalent work experience required
• Minimum 2 years previous mortgage underwriting experience required
• Completion of Mortgage Agent Course and/or FSRA License an asset
• Working knowledge of PC software in a Windows environment required

In accordance with the Financial Services Regulatory Authority (FSRA), if a successful candidate is not already licensed, upon starting with First National, they will be registered for the applicable educational courses and upon successful completion of the exam, First National will register them with FSRA to complete the licensing process.

Working Environment and Physical Demands Analysis:

• Periods of high volume with tight timelines
• Long periods of stationary position/sitting
• Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
• Long periods of time in viewing a computer screen
• Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.
• Competitive Compensation
• Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
• Hybrid working environment
• Extensive training programs to set our employees up for success
• Modern office environment conducive to collaboration
• Supportive teamwork culture
• Opportunities to give back to the communities and work through events focused on a variety of charities
• Ongoing social events throughout the year

The team you’ll join:

Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.

First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.

We would like to thank all applications for their interest in this existing vacancy but only candidates selected for an interview will be contacted.