Bilingual Residential Mortgage Underwriter, Specialized Credit

Equitable Group; Toronto; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Residential Mortgage Underwriter to join their innovative team. This role offers the opportunity to negotiate and process mortgage applications while ensuring exceptional service and adherence to guidelines. You will thrive in a dynamic, hybrid work environment, contributing to a forward-thinking bank that values creativity and collaboration. With a focus on professional development and a commitment to diversity, this position is perfect for those looking to make a significant impact in the financial sector.

Benefits

Competitive bonus and RRSP matching

Comprehensive benefits including medical, dental, vision, and life insurance

Employee Share Purchase Plan

Parental leave top-up

Generous vacation and personal days

Virtual events and professional development opportunities

Qualifications

• Minimum of 2 years’ mortgage experience in prime and/or alternative markets.
• Strong multitasking and organizational skills with attention to detail.

Responsibilities

• Negotiate, recommend, decline, and approve mortgage applications.
• Provide exceptional service and maintain knowledge of mortgage products.

Skills

Multitasking

Organizational Skills

Attention to Detail

Communication Skills

Knowledge of AML & ATF Practices

Mortgage Experience

Proficiency in MS Office

Education

Post-secondary degree in a related field

Tools

MS Office

Job description

Join a Challenger

We are a forward-thinking challenger bank, committed to innovating the banking experience for Canadians. Our team is composed of inquisitive and agile minds dedicated to transforming banking through creativity and challenge. If you thrive on big challenges and redefining the future, you belong with us. We foster a fun, collaborative environment where questions and learning are encouraged.

We are a growing family serving over 670,000 people across Canada through Equitable Bank, our Challenger Bank, and Concentra Bank, supporting credit unions that serve more than six million members. Together, we manage over $125 billion in assets, driving change in Canadian banking to enrich lives. Our digital platform, eqbank.ca, has been recognized on the Forbes World's Best Banks list since 2021.

Position: Residential Mortgage Underwriter, Specialized Credit

This role involves negotiating, recommending, declining, and sometimes approving mortgage applications secured by real estate, within established guidelines. You will serve as the primary contact for clients referred from various sources, using your extensive knowledge of our mortgage products and credit expertise to educate, negotiate, and process applications efficiently and prudently, ensuring excellent service and profitability.

The Work:

1. Provide exceptional service to existing borrowers and direct client inquiries via multiple communication channels, maintaining broad knowledge of mortgage products and the mortgage lifecycle.
2. Respond to inquiries, review applications and supporting documents, negotiate terms, and make recommendations or approvals, ensuring timely processing and adherence to guidelines. (40%)
3. Ensure smooth closing of approved deals and proper handling of cancellations, following up with clients to verify documentation and compliance. (40%)
4. Maintain high levels of customer service, provide underwriting expertise, and stay updated on policies, procedures, and products. (20%)

About You:

• Strong multitasking and organizational skills
• Excellent attention to detail and communication skills
• Knowledge of AML & ATF practices and fraud risk in mortgage lending
• Ability to work effectively under pressure in a high-volume environment
• Minimum of 2 years’ mortgage experience in prime and/or alternative markets
• Proficiency in MS Office, especially Word and Excel
• Post-secondary degree in a related field preferred

What We Offer:

• Competitive bonus and RRSP matching
• Comprehensive benefits including medical, dental, vision, and life insurance
• Employee Share Purchase Plan
• Parental leave top-up, generous vacation, and personal days
• Virtual events and professional development opportunities
• A chance to be part of a leading FinTech innovator creating new banking experiences

The role is hybrid, based at 2200-25 Ontario Street, Toronto, ON. We are committed to diversity and inclusion, providing accommodations during the hiring process and fostering a barrier-free environment. All candidates must pass criminal and credit background checks. We look forward to meeting you!