Mortgage Operations & Accounting Analyst (Hybrid)

Manulife; Toronto; Híbrido; CAD 53.000 - 60.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Hybrid work arrangement

Descripción de la vacante

Manulife is seeking a detail-oriented student to join the Mortgage Operations / Accounting team in a hybrid-coordinated role in Canada. You will support end-to-end servicing and operational accounting activities for a commercial mortgage portfolio, working with cash, tax, statements, and systems across teams.

The role blends day-to-day tasks with project work focused on accuracy, controls, client service, and the practical use of automation and AI-enabled tools.

Formación

• Currently enrolled in a post-secondary program in Accounting, Finance, Business, Commerce, Economics, or a related field, preferably in second or third year.
• Proficiency in Microsoft Office, particularly Microsoft Excel.
• Strong analytical and problem-solving skills, with careful attention to accuracy and detail.
• Clear written and verbal communication skills.
• Ability to organize work, manage priorities, follow documented procedures, and meet agreed deadlines.

Responsabilidades

• Learn the commercial mortgage lifecycle and support activities across Mortgage Operations and Accounting.
• Assist with cash, tax, transaction, reconciliation, reserve-account, reporting, statement, and operational accounting activities under appropriate supervision.
• Support client-servicing processes by organizing information, monitoring requests, preparing or maintaining documentation, and helping coordinate work across functional teams.
• Help review data and reports for completeness, accuracy, and exceptions, and follow up with the appropriate team members.
• Participate in mortgage system testing and user acceptance testing by executing test scripts, documenting results, retaining evidence, and reporting issues clearly.
• Prepare and maintain spreadsheets, reports, process documentation, checklists, and reference materials for internal use.
• Map selected processes and identify opportunities to reduce manual effort, strengthen controls, improve accuracy, or enhance the client and employee experience.
• Use approved Excel, Microsoft 365, automation, and AI-enabled tools to support analysis, documentation, testing, and process improvement, with appropriate human review and adherence to company requirements.
• Collaborate with cross-functional partners, participate in team meetings, and provide clear updates on assigned work.
• Support special projects and other Mortgage Operations / Accounting priorities as assigned.

Conocimientos

Microsoft Excel

Analytical skills

Attention to detail

Communication skills

Teamwork

Educación

Accounting/Finance/Business program (second/third year)

Herramientas

Power Query

Power BI

Power Automate

VBA

SQL

Alteryx

Copilot

Descripción del empleo

Manulife is seeking a detail-oriented student to join the Mortgage Operations / Accounting team in a hybrid-coordinated role in Canada. You will support end-to-end servicing and operational accounting activities for a commercial mortgage portfolio, working with cash, tax, statements, and systems across teams.

The role blends day-to-day tasks with project work focused on accuracy, controls, client service, and the practical use of automation and AI-enabled tools.