Morning Temporary CSR: Fast-Paced Parking Support

Reimagined Parking; Toronto; Sur place; CAD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Employee Assistance Program (EAP)

Paid vacation

Résumé du poste

Reimagined Parking is seeking a Temporary Customer Service Representative (Morning) for Hullmark Centre. You will handle high-volume customer interactions, process transactions, and maintain accurate account data at our busy Yonge Street location.

The role requires strong communication, attention to detail, and a proactive approach to resolving issues in a fast-paced environment. Seasonal full-time with a morning shift supports monthly parking customers and internal teams.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of customer service experience in a high-volume environment preferred.
• Must be at least 18 years of age.
• Authorized to work in Canada (records required).

Responsabilités

• Serve as the primary contact for monthly parking customers and internal stakeholders.
• Handle inbound calls, emails, and written inquiries within SLAs.
• Resolve customer inquiries and complaints with professionalism and empathy.
• Enter and maintain accurate customer data in CRM systems.
• Process transactions including new sign-ups, updates, and cancellations.

Connaissances

Communication skills

Multi-tasking

Attention to detail

Customer service

CRM systems / Microsoft Office

Formation

High School Diploma or GED

Outils

CRM systems

Microsoft Office

Description du poste

Reimagined Parking is seeking a Temporary Customer Service Representative (Morning) for Hullmark Centre. You will handle high-volume customer interactions, process transactions, and maintain accurate account data at our busy Yonge Street location.

The role requires strong communication, attention to detail, and a proactive approach to resolving issues in a fast-paced environment. Seasonal full-time with a morning shift supports monthly parking customers and internal teams.