Mobile Patrol Supervisor

Employment Solutions - Sault College; Sault Ste. Marie; On-site; CAD 42,000 - 43,000; Full time

Benefits offered by this job

Free uniform

Health benefits after probation

Employment growth opportunities

Job summary

Norpro Security Ltd. is seeking a Mobile Patrol Supervisor in City of Sault Ste. Marie. The role requires securing client properties, monitoring cameras, and coordinating patrols with on-site staff.

The candidate should have a Security Guard License, First Aid/CPR, a G/G2 license, and at least 6 months in security. Regular full‑time shifts include weekdays, weekends, and holidays.

Qualifications

• Must possess computer literacy and the ability to write electronic reports.
• Excellent verbal and written English communication skills.
• Physically capable of extended patrols and standing with good interpersonal skills.
• High School Diploma or equivalent is required.
• Ability to respond to urgent/critical issues and work with minimal supervision.
• Must be able to work with little or no supervision.

Responsibilities

• Patrol property, monitor surveillance equipment, inspect access points and regulate entry.
• Monitor designated property to deter intrusion and respond to incidents.
• Maintain visible presence to deter crime and report incidents to managers and emergency services.
• Observe and report incidents at client sites and ensure client property safety.
• Respond to alarms and operate monitoring equipment and cameras.
• Adhere to company standards and regulatory requirements.
• Write and submit security reports; ensure accurate incident records.
• Provide supervision and support to static guards during patrols.

Skills

Computer literacy

English communication

Patrolling endurance

High school diploma

Urgent issue response

Independent work

Job description

Mobile Patrol Supervisor

Location: City of Sault Ste. Marie

Employer: Norpro Security Ltd.

Job ID: 8066

Closing date: August 31, 2026

Salary: $20.10 per hour

Contract type: Full Time

Job Description: NORPRO Security Ltd. is looking for independent and motivated individuals to join our team as Mobile Patrol Supervisors. Norpro Security Ltd. offers a wide range of security services in Northern Ontario. Our security group administers stand‑alone and integrated services to clients ranging from one‑time security guards to the complete package that utilizes all of our services. We are proud to have many First Nation partnerships and successful business relations.

Number of positions: 1

Start date: as soon as possible

Schedule

• 35-40 hrs per week.
• Shifts are scheduled according to operational requirements.
• Must have full-time availability for weekdays, weekends and statutory holidays.

Required documents, License/Certification

• Security Guard License (required)
• First Aid / CPR Certification (required)
• Class G or G2 driver's licence with clear driver's abstract (required)
• Use of Force Certification and Medical First Responder (MFR) Certification is considered an asset. If not candidates must be willing to complete the training.
• Minimum 6 months experience in a security guard role.
• Police Criminal Record and Judicial Matters Check (required)
• Legal eligibility to work in Canada

Key Duties And Responsibilities

• Patrol property, monitoring surveillance equipment, and inspecting property, equipment and access points, permitting or refusing entry.
• Patrol designated property to monitor and prevent intrusion, damage, hazards and breaches of security.
• Maintain high visibility to deter illegal and inappropriate actions looking for signs of crime or other hazards, taking action to minimize damage and reporting any incidents to the Operations Manager, clients and emergency services as appropriate.
• Observe, identify and report incidents at assigned client sites and will be responsible for the security and safety of clients' properties.
• Respond to alarms.
• Operate monitoring equipment and complex security cameras.
• Adhere to all company service and operating standards.
• Remain in compliance with local, provincial and federal regulations.
• Immediately respond to emergencies to provide necessary assistance.
• Write and submit security reports.
• Ensure all incident/accident reports are recorded accurately and submitted to the Operations Manager as they occur.
• Provide support, coverage when required, and supervision of Static Security Guards with regular patrol visits and communication.

At Norpro Security Ltd. You Can Expect

• Competitive wages
• Health benefits provided after 3 months of probation
• Free uniform
• Employment growth opportunity.
• Expert training.
• Being a part of a team and company that appreciates each other and your efforts.

Required Skills

• Must be computer literate and able to write electronic reports.
• Excellent verbal and written English communication skills.
• Must be physically capable of extended patrolling, standing, have strong interpersonal skills and customer service orientation.
• High School Diploma or equivalency.
• Ability to respond and deal with urgent/critical issues.
• Work with little or no supervision

Requirements

Adaptable - Adapts well to changes in assignments and priorities; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; approaches change positively and adjusts behaviors accordingly. Be organized, have a keen eye for detail, trustworthy, and able to manage others effectively.

Communication - Clearly conveys and receives information. Keeps others informed as appropriate. Demonstrates good written, oral, and listening skills. Ability to handle situations in a calm and professional manner.

Decision Making/Problem Solving - Breaks down problems into components and recognizes interrelationships; makes sound, well-informed, and objective decisions. Excellent attention to detail and problem-solving skills. Ability to work independently and make sound decisions under pressure.

Negotiation – Effectively exploring alternatives and positions to reach agreements and solutions that gain the support and acceptance of all parties.

Positive and professional attitude, with strong customer service skills.

Working Conditions

While performing the duties of this position, the employee may be exposed to weather conditions from 30 degrees to below 20 degrees and exposed to various climates and conditions. Wearing safety clothing and equipment may at times be required.

Physical Requirements

While performing the duties of this position, the employee is regularly required to drive, sit, walk, bend for extended periods; reach with hands and arms; talk and listen on a regular basis.

Must be able to perform under pressure, concentrate for a prolonged period and able to work long hours under stressful conditions. The employee may be exposed to the risks associated with attempting to resolve issues with difficult staff, other people.

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from all qualified candidates, without regard to race, color, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, age or disability.

NORPRO Security Ltd. is an inclusive employer. Accommodation is available in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. Individuals requiring accommodation during the application and/or the interview process should contact Human Resources as soon as possible to make appropriate arrangements.

An offer of employment will be conditional upon an acceptable Police Criminal Record and Judicial Matters Check (PCRJMC) Record Check.