Mobile Outreach & Crisis Counselor

Sandgate Womens Shelter; Georgina; On-site; CAD 56,000 - 60,000; Full time

Benefits offered by this job

Benefits

Job summary

Sandgate Women’s Shelter of York Region Inc. is seeking an Outreach & Counselling Support Worker, Community Programs, to deliver mobile, residential, and non-residential crisis support for women and their children affected by violence.

You will develop individualized goal plans, provide safety planning, crisis intervention, advocacy and referrals, both on the crisis line and in-person at shelters. The role emphasizes trauma‑informed, feminist practice, collaboration with staff and community

Qualifications

• Post secondary degree or diploma in a relevant discipline (ie. social work, social services, counselling, women’s studies, or other post-secondary education and experience)
• Experience working in gender-based violence and/or sexual violence services
• Understanding of gender-based violence, particularly intimate partner violence across diverse intersections of identity (e.g., race, faith, sexual orientation, and gender identities)
• Experience working with survivors of gender-based violence and survivor-serving organizations from trauma-informed, feminist, anti-colonial, anti-racist, and anti-oppression frameworks
• Experience providing crisis intervention and/or brief counselling
• Experience providing in-person community-based outreach
• Knowledge of the social services system, and ability to effectively navigate within it
• In depth knowledge of York Region’s resources and services
• Knowledge of relevant legislation (i.e., the Child and Family Services Act)
• Excellent communication, organizational, time management and conflict management skills
• An ability to work independently as well as part of a team
• Demonstrate active listening and ability to respond appropriately when interacting with individuals or in groups
• Facilitator and presentation skills, using a variety of resources and methods
• Demonstrated professionalism and a positive work ethic within communication skills, interpersonal effectiveness and conflict resolution
• Demonstrated understanding and commitment to the principles of equity of access and cultural diversity
• Ability to liaise effectively with community agencies and the general public
• Ability to use media, social media, resources, networks to raise awareness and build relationships
• Computer proficiency, and experience utilizing one or more outreach design platforms and tools (i.e. Canva, Constant Contact, MailChimp)
• Flexibility to work in, and travel to, any part of the region (all Sandgate locations)
• A valid driver’s license, reliable vehicle and work-related insurance
• A second language other than English and French is an asset
• Valid CPR/First Aid certification

Responsibilities

• Provide mobile, residential, and non-residential crisis support to women and children affected by violence
• Develop and carry out individualized goal plans with women and children
• Provide safety planning, crisis intervention, trauma counseling, advocacy, referrals, and follow-up support
• Provide community education, development and event planning on issues of violence against women and children
• Provide crisis intervention and supportive counseling via crisis line and in person at shelters
• Conduct safety risk assessments and proactive safety planning
• Provide solution-focused counseling to women in shelters and on crisis line
• Conduct intake for all women and children accessing services

Skills

Crisis intervention

Advocacy

Group facilitation

Trauma-informed care

Communication skills

Cultural sensitivity

Bilingual capability

Education

Post secondary degree or diploma in a relevant discipline

Tools

Canva

Constant Contact

MailChimp

Job description

Sandgate Women’s Shelter of York Region Inc. is seeking an Outreach & Counselling Support Worker, Community Programs, to deliver mobile, residential, and non-residential crisis support for women and their children affected by violence.

You will develop individualized goal plans, provide safety planning, crisis intervention, advocacy and referrals, both on the crisis line and in-person at shelters. The role emphasizes trauma‑informed, feminist practice, collaboration with staff and community