Mobile Crisis Response Team Member (2 Positions)

Manitoba Keewatinowi Okimakanak; Thompson; On-site; CAD 45,000 - 65,000; Full time

Job summary

Manitoba Keewatinowi Okimakanak (MKO) invites applications for the Mobile Crisis Response Team Member role. The position involves rapid crisis intervention across remote/isolated First Nations communities in Manitoba, focusing on death-related crises, mental health and trauma.

The successful candidate will work within Indigenous cultural frameworks and uphold trauma-informed care. Responsibilities include travel on short notice, developing safety plans, maintaining thorough documentation, and

Qualifications

• 5 years experience in a crisis response environment.
• Willingness to travel.
• Experience with Internet, email and basic database software.

Responsibilities

• Travel to remote First Nations communities throughout Manitoba, often at very short notice.
• Provide rapid crisis intervention and support in suicide, homicide, mental health, trauma and survivor care.
• Maintain detailed client notes and reports; file required documentation and reports.
• Activate emergency services when life-threatening.
• Build relationships with Elders, knowledge keepers and community members.
• Respect PHIA confidentiality and mandatory reporting requirements.

Education

5 years crisis response experience

Critical Incident Debriefing

Suicide Risk Assessment

Mental Health First Aid

ICBOC Certification

MKO Crisis Training

Police Criminal Security Clearance

Cree or Dene language ability (asset)

Valid Class 5 driver's licence

Job description

EMPLOYMENT OPPORTUNITY

Mobile Crisis Response Team Member (2 Positions)

Under the direction of the Program Manager, the MCRT Member will be responsible for providing rapid crisis intervention and support in remote/isolated First Nations communities throughout Manitoba in the priority areas of death by suicide, death by homicide, fatalities, States of Emergencies, and mental health. All work will be carried out in a manner that is consistent with Indigenous culture and values.

The MCRT Member will have an integrated approach to delivering crisis response activity and life promotion. The MCRT Member is required to deliver culturally responsive, dignified, trauma informed, and professional care to First Nations members in Manitoba.

Roles and Responsibilities

• Travel to remote/isolated First Nations communities throughout Manitoba, usually at very short notice.
• Commit to the continuous learning of community social needs, impacts and changes.
• Provide rapid crisis intervention and support in the priority area of suicide and homicide but also mental health, trauma, and care for survivors of death related crises.
• Quickly assess the level of risk and immediate needs and then provide a safety plan to stabilize crisis.
• Receive deployment assignments from the Intake Coordinators and complete their Deployment Plan with expedience.
• Develop Deployment Plans. Secure Deployment Plan information: crisis details, community contact, accommodations, special requirements.
• Prepare travels, purchase orders, payment requisitions, visa request forms for Program Manager approval.
• Provide over-the-phone supports where deemed necessary.
• Maintain up-to-date information/resources for off-reserve support or other services.
• Activate emergency services with accuracy for life‑threatening inbound/outbound calls.
• Work as part of a dedicated team.
• Build and sustain relationships among community Elders, storytellers, knowledge keepers and members.
• Report Child Abuse Disclosure, Harm Disclosure, or Threat of Violence Disclosure.
• Maintain appropriate and secure documentation, keeping detailed notes of client and stakeholder interactions.
• File work related documents such as: Case Notes, Field Notes, Summary Reports, Intake Reports, Deployment Plans, Daily Activity Reports, Mental Health Counseling Activity Report, Mental Wellness Report, Gas Allowance Receipts, other required receipts, MKO Vehicle Logs, all reports as required by the MCRT Program.
• Fulfil Mandatory Reporting requirements of this role.
• Ensure accuracy of data entry into the MCRT Database for record keeping; ensure physical backup paperwork of notes, data, reports, summaries, and other mandatory reporting requirements.
• Provide data as requested by the Database Reports Analyst to ensure client files are up to date.
• Develop safe storage for work related documents as part of the Remote Worker, working from home, aspect of employment.
• Report to the MCRT office when required by the Program Manager.
• Respect confidentiality in all matters involving clients in accordance with The Personal Health Information Act (PHIA). Requests for information regarding clients from persons not authorized or entitled to receive such information without the client’s written consent are disallowed.
• Engage as part of the broader network of supports currently in place, including any provincial health authority, resources and all other mental health supports and/or services.
• Participate as requested in development and improvement processes that affect First Nations community crisis programs and support services.
• Provide appropriate temporary advocacy support where clients may not be able to meet their immediate needs.
• Manage, prepare, and document follow‑up needs for active deployment.
• Plan and arrange follow‑up to occur virtually, over-the-phone or other remote communications.
• Plan and arrange appropriate Continuity of Care visits into communities where crisis stabilization is required post crisis response deployment.
• Willing to participate in the harvesting of traditional medicines.
• Assist other members and carry out other duties as needed and assigned.
• Work inclusively with gender diverse people.
• Effectively manage time while deployed to First Nations communities.
• Track OT hours to not exceed the allotted amount stated in the Letter of Offer. Written approval is required to exceed this amount by the Program Manager.
• Monitor the crisis response emails, inbox and replies with the Program Manager and Intake Coordinators.
• All staff at MKO may be given other duties as assigned that enable MKO to fulfill the mandate and responsibility to its member communities.

Education and Experience

• First Nations traditional healing practices as a traditional elder or spiritual leader.
• 5 years experience working in a crisis response environment.
• A willingness to travel.
• Working knowledge of Internet, E‑mail and other business‑related computer software such as database experience.
• Have or be willing to complete Critical Incident Debriefing, Suicide Risk Assessment, ICBOC (Indigenous Certification Board of Canada), Mental Health First Aid, and MKO Crisis Training.
• Ability to effectively manage time.
• Ability to speak Cree or Dene is an asset.
• Valid Class 5 driver’s licence and access to a reliable vehicle.
• Provide a current Police Criminal Security Clearance and satisfactory Criminal Record Check, including clearance to work with vulnerable people.
• Be trauma informed and inclusive.
• Preference will be given to First Nations candidates.

Salary is dependent on qualifications and experience.

Interested applicants are invited to submit their cover letter identifying the position applying for and resume, along with 3 professional reference listings (include a most recent employer reference) by 4:00 p.m. on May 21, 2026.

Only those selected for further consideration will be contacted. Preference will be given to qualified First Nations applicants; applicants are encouraged to self‑declare in their resume or cover letter. No phone calls will be accepted.