Mobile Circulation Assistant (Road Warrior) - Highlands Branch

City Of Edmonton; Edmonton; Hybrid; CAD 51,000 - 65,000; Part time

Job summary

Edmonton Public Library is searching for a proactive Road Warrior (Mobile Circulation Assistant) to support branches across the city. You will join a team of floating staff, covering vacancies on short notice with a flexible schedule that includes evenings and weekends.

The Road Warrior program dispatches staff to different branches within a quadrant, starting from a home branch. We value customer service, tech-savviness, and the ability to help patrons access library resources and services.

Qualifications

• High School Diploma or GED required.
• Minimum one year experience in library or customer-service setting.
• Experience with Microsoft Office and web-based services.

Responsibilities

• Open new memberships, resolve questions and complete circulation duties.
• Handle library materials and support branch operations.
• Orient new and returning EPL members to EPL services and membership.
• Provide excellent customer service and assist patrons with technology and resources.

Skills

Customer service

Microsoft Office

Web-based services

Education

High School Diploma or GED

Job description

Job Description - Mobile Circulation Assistant (Road Warrior) - Highlands Branch (56003)

Job Description

Mobile Circulation Assistant (Road Warrior) - Highlands Branch

Job Number

56003

Are you a Road Warrior?

Oh, the places you’ll go! Edmonton Public Library is searching for a proactive, fun, agile and highly motivated Road Warrior (AKA Mobile Circulation Assistant) to work as part of a team of floating staff members. This is an exciting opportunity to provide much-needed coverage and support to branches where and when they need it most! If you enjoy variety and spontaneity in your work day, this is the role for you!

About the Road Warrior Program:

The Road Warrior Program addresses emergent vacancies by dispatching Road Warriors on short notice to one or more locations during a day. Road Warriors have a home branch location but will start their shifts at branches within their quadrant, when deployed on a weekly assignment. Shifts vary (i.e., will include some evenings and weekends), but Road Warriors each have a set schedule (reviewed annually).

What we're looking for:

At EPL our mission is simple: we share! Our Circulation Assistants are versatile and friendly people who want to make a difference in the community. Helping people is important to them - one minute, they will help a new Canadian find material to learn English, and the next they will help a customer download an eBook on their tablet. They focus on providing excellent customer service, and orient new and returning customers to EPL membership services. They open new memberships, resolve questions, complete circulation duties and handle library materials. They are tech-savvy, curious and eager to share what they know with others.

Note: Road Warrior usage/home branches are regularly reviewed and home branch locations are subject to change.

Qualifications

• High School Diploma (or GED) is essential.
• A minimum of one year's work experience in a library or an environment where customer service is a core focus.
• Experienced in the use of Microsoft Office programs, web-based services and other applications.

Special Requirements/Notes:

• This position consists of varied schedules which include day, evening, and weekend shifts.
• Satisfactory background screening is required for this position, which includes a Criminal Record Check/Police Information Check.
• Access to a vehicle and a valid Alberta operator’s license is required.
• As per the Employee Business Expense Policy, private vehicle insurance coverage is required and reimbursement for mileage is available based on a competitive per kilometer rate.
• Reimbursement will be provided for parking for work at locations that require paid parking (e.g. Stanley A. Milner Library).

What do you need to bring to this position?

• A commitment to uphold the Canadian Library Association's position statements on Intellectual Freedom and Diversity and Inclusion .
• Enthusiastic with the ability to provide effective customer service.
• Demonstrated excellence in using communication and interpersonal skills.
• Ability to contribute positively and work effectively within a team environment.
• Ability and knowledge to assist customers with the use of technology, devices, information resources (print and electronic) and in the use of various service applications and web based platforms.
• Effective and creative problem solving and trouble shooting skills.

Physical Requirements: Physical requirements of the Mobile Circulation Assistant position include the ability to operate a motor vehicle, frequent standing, walking, and bending; lifting library materials, reaching to place materials on shelves, and pushing and pulling book carts. About the Branch: Please click HERE to view information about the branch. Who we are: The secret ingredient for making EPL a magical place is no secret at all; in fact, it's very simple: We share. We share stories, ideas and experiences. We share with our customers, our communities, and ourselves. We are Edmonton's largest lender of all manner of information and entertainment. Pay Band: $27.984 - $35.714 per hour* *Approximately $51,126 - $65,249 per annum based on a 35 hour work week. Shift differential may apply in accordance with the terms and conditions of the CSU 52 Collective Agreement.

Classification Title : Library 3

Posting Date

Sep 3, 2026

Closing Date

Sep 13, 2026, 11:59:00 PM (MDT)

Number of Openings (up to)

1 - Permanent Part-time

Union : CSU 52

Department

Public Services Department (Edmonton Public Library)