Mobile Auto Damage Estimator

Jobtailor; Montreal (administrative region); On-site; CAD 65,000 - 90,000; Full time

Job summary

Jobtailor is seeking an experienced Automotive Damage Estimator in the Montreal area. You will travel within the province to inspect vehicles, liaise with policyholders and repair facilities, and prepare detailed estimates following GAA and insurer requirements.

Proficiency with Mitchell, Audatex and AllData is essential, as is strong French communication and a valid driver’s license. You’ll evaluate parts costs, determine market value for total-loss claims, and maintain precise documentation

Qualifications

• 3–5 years of experience in automotive damage repair
• Experience estimating automotive repair costs
• Proficient with Audatex, Mitchell and AllData estimating software
• Holds a DEP in auto body repair or related field (asset)
• GAA estimator license (asset)
• Excellent verbal and written communication in French
• Valid driver’s license with access to a vehicle; willing to travel
• Intermediate-level English proficiency
• Strong knowledge of passenger and recreational vehicles

Responsibilities

• Travel within the assigned territory to inspect damaged vehicles
• Meet policyholders, repair facilities and stakeholders to evaluate damage and claim requirements
• Prepare damage estimates per GAA standards and insurer requirements
• Use Mitchell (and other platforms) to produce accurate estimates
• Request teardown inspections or supplementary assessments when needed
• Research costs for parts and materials including used/recycled parts
• Determine market or replacement value for total-loss claims
• Provide explanations to adjusters, policyholders and facilities
• Maintain strong relationships with internal and external stakeholders
• Ensure timely follow-up and professional customer experience
• Manage documentation and cases in a compliant way
• Perform other duties as assigned by supervisor

Skills

Verbal communication

Written communication

Customer service

Problem solving

Relationship building

French communication

English proficiency

Education

DEP Auto Body Repair

Tools

Audatex

Mitchell Estimating

AllData Estimating

Claims Management Systems

Microsoft 365

Job description

Responsibilities

• Traveling throughout the assigned territory to inspect damaged vehicles
• Meeting with policyholders, repair facilities, body shops, and other stakeholders to evaluate damage and understand claim requirements
• Assessing the extent of damage, determining required repairs, and preparing estimates in accordance with GAA standards, company procedures, and insurer requirements
• Using industry-recognized estimating platforms, primarily Mitchell, to produce comprehensive and accurate estimates
• Requesting teardown inspections or supplementary assessments when necessary to confirm the full extent of damages
• Researching and validating the cost of parts, materials, and equipment required for repairs, including recycled or used parts when applicable
• Determining market value or replacement value in total-loss claims
• Providing claims adjusters, policyholders, repair facilities, and partners with the information and explanations required regarding estimates produced
• Building and maintaining strong professional relationships with both internal and external stakeholders
• Responding to inquiries, ensuring timely follow-up on files, and contributing to a professional customer experience
• Analyzing and managing customer concerns or complaints related to automotive repairs
• Meeting established service standards, turnaround times, and quality expectations
• Maintaining accurate documentation and ensuring files remain up to date
• Performing any other related duties or special assignments requested by your immediate supervisor

Requirements

• 3 to 5 years of experience in the automotive damage repair industry
• Experience estimating automotive repair costs
• Strong knowledge of passenger vehicles and, ideally, recreational vehicles
• Proficient with Audatex, Mitchell, and AllData estimating software
• Holds a vocational diploma (DEP) in auto body repair, collision repair, or a related field, considered an asset
• Holds a Groupement des assureurs automobiles (GAA) estimator license, considered an asset
• Excellent verbal and written communication skills in French
• Holds a valid driver’s license, has access to a personal vehicle, and is available for frequent travel within the assigned territory
• Comfortable using technology and digital tools, including automotive estimating software, claims management systems, and Microsoft 365 collaboration tools
• Intermediate-level English proficiency is required

Core Competencies

Demonstrates expertise in automotive damage assessment and repair cost estimation, utilizing industry-standard software to produce accurate estimates while maintaining strong relationships with stakeholders. Proficient in both French and English, ensuring effective communication and customer service in a fast-paced environment.

Highest-signal resume keywords

• Automotive Damage Repair Estimation
• Mitchell Estimating Software
• GAA Estimator License
• Customer Relationship Management
• French Communication Skills

Hard Skills

• Automotive Repair Cost Estimation
• Damage Assessment
• Market Value Determination
• Documentation Management
• Parts Cost Research

Soft Skills

• Verbal Communication
• Written Communication
• Customer Service
• Problem Solving
• Relationship Building

Certifications & Qualifications

• Vocational Diploma in Auto Body Repair
• GAA Estimator License

Industry Keywords

• Automotive Damage Repair Industry
• Passenger Vehicles
• Recreational Vehicles
• Teardown Inspections
• Total-Loss Claims

Tools & Technologies

• Audatex Estimating Software
• AllData Estimating Software
• Claims Management Systems
• Microsoft 365