Mid-Market Technical Consultant — Fintech & ERP Integrations

Ramp; Canada; On-site; CAD 100,000 - 140,000; Full time

Benefits offered by this job

Flexible PTO

Home-office equipment ordering

Health and wellness stipend

Travel budget

Weekly coffee stipend

Job summary

Ramp Corp. is seeking a Technical Consultant to lead partnerships with Ramp customers, acting as the liaison between customers and internal technical teams.

You’ll design financial solutions that leverage Ramp and partner integrations, working with Post-Sales teams to evolve Ramp’s capabilities at scale for Commercial and Mid-Market clients. You will define customer success criteria, represent Product/Design/Engineering externally, and educate on Ramp’s accounting features across touchpoints.

Qualifications

• Bachelor's degree in computer science, engineering, finance, business, or a related field.
• 2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role.
• Familiarity with ERP systems (NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance workflows.
• SAP S/4HANA or Sage Intacct expertise highly preferred.
• Comfort with APIs, integration logic, and explaining concepts to finance and operations stakeholders.
• Strong communication skills: translate technical solutions into business value and guide scalable approaches.
• Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering.
• Exceptional organization and problem-solving skills, with a bias toward action and ownership.
• Thrives in ambiguity and fast-paced environments; adaptable as Ramp scales upmarket.

Responsibilities

• Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design
• Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations
• Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success
• Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options
• Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp’s API
• Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs
• Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly
• Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base
• Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams

Skills

Communication

Collaboration

Ownership

Problem-solving

Ambiguity tolerance

Education

Bachelor's degree in computer science, engineering, finance, business, or related field

Tools

ERP systems

APIs

Job description

Ramp Corp. is seeking a Technical Consultant to lead partnerships with Ramp customers, acting as the liaison between customers and internal technical teams.

You’ll design financial solutions that leverage Ramp and partner integrations, working with Post-Sales teams to evolve Ramp’s capabilities at scale for Commercial and Mid-Market clients. You will define customer success criteria, represent Product/Design/Engineering externally, and educate on Ramp’s accounting features across touchpoints.