Microsoft Dynamics 365 Technology & Solution Delivery Lead

Finning; Calgary; Hybrid; CAD 120,000 - 140,000; Full time

Benefits offered by this job

Hybrid work model

Pension plan

Employee stock purchase plan

Job summary

Finning International Inc. seeks a D365 Technology & Solution Delivery Lead to shape a global Dynamics 365 transformation across Canada, UK & Ireland, and South America.

You will serve as the technical authority, partnering with Product Owners, Microsoft, SI partners, and enterprise teams to ensure scalable, supported solutions. Based in Edmonton, Calgary, or Surrey with a hybrid schedule (3 days in office, 2 days remote), this role blends solution architecture, delivery assurance, and

Qualifications

• 8–12+ years of enterprise technology delivery, solution oversight, or technical leadership.
• Hands-on experience delivering Dynamics 365 solutions strongly preferred; or significant experience with comparable SaaS platforms.
• Experience delivering enterprise SaaS platforms (e.g., D365, Salesforce, SAP, ServiceNow) in complex environments; preference for D365 transition/deployment.
• Experience working in multi‑vendor and multi‑region environments.
• Combination of technical and functional exposure strongly preferred.
• Solid understanding of D365 or equivalent SaaS platform architecture and delivery models.

Responsibilities

• Lead the technical direction of large-scale Dynamics 365 implementations and enhancements.
• Influence architecture and design decisions across a global technology landscape.
• Work with Dynamics 365 Customer Engagement, Dataverse, Power Platform, Azure integration, and enterprise architecture practices.
• Partner with Microsoft, SIs, Functional Leads, and enterprise technology teams to ensure scalable, supportable solutions aligned with business objectives.
• Drive adoption of fit‑to‑standard cloud solutions while minimizing unnecessary customization and long‑term platform complexity.
• Establish architecture, governance, and delivery practices to support long-term scalability and sustainability.

Skills

D365

Solution Architecture

Delivery Leadership

Stakeholder Management

Dataverse

Power Platform

Azure

Education

Bachelor's degree in Computer Science or related

Tools

Dataverse

Power Platform

Azure

Job description

Position Overview

Shape the Future of a Global D365 Transformation

Company: Finning International Inc.

Number of Openings: 1

Worker Type: Permanent

Finning is seeking a highly skilled Microsoft Dynamics 365 Technology & Solution Delivery Lead to play a pivotal role in one of the company's most significant enterprise transformation initiatives. This is an opportunity to influence the future-state architecture, delivery strategy, and operational readiness of Dynamics 365 solutions across Finning's global business operations in Canada, UK & Ireland, and South America.

As the D365 Technology Lead, you will serve as the technical authority for Dynamics 365 delivery, partnering closely with Product Owners, Functional Leads, Microsoft, strategic Systems Integrator (SI) partners, and enterprise technology teams to ensure solutions are scalable, supportable, and aligned to business objectives. This role is initially focused on Dynamics 365 Customer Engagement (CRM), including Sales and Marketing capabilities, with opportunities to support future platform expansion.

This role combines elements of solution architecture, technical leadership, delivery assurance, and operational readiness, making it ideal for a professional who enjoys bridging strategy and execution while driving business value through technology. Ideal candidates bring hands‑on experience delivering Dynamics 365 solutions and working alongside implementation partners in complex enterprise environments.

This role is based in Edmonton, Calgary, or Surrey and offers a hybrid work model (3 days in office, 2 days remote).

Benefits

• Great people and place to work with a hybrid work opportunity
• Career advancement and training opportunities
• Pension and employee stock purchase plans with company contributions
• Extensive health benefits including group medical and dental benefits, and short‑term and long‑term disability benefits
• Expected base salary range $120,000 to $140,000 annually with additional performance bonus

Job Description

• Make a significant impact on a global Dynamics 365 transformation.
• Work across multiple international business regions and enterprise‑scale operations.
• Collaborate with senior business leaders, Microsoft, and leading implementation partners.
• Influence strategic technology and architecture decisions.
• Gain exposure to complex integrations, enterprise data, and large‑scale operational processes.
• Join a team committed to innovation, modernization, and delivering sustainable business value through technology.

Key Responsibilities

• Lead the technical direction of large‑scale Dynamics 365 implementations and enhancements.
• Influence architecture and design decisions across a global technology landscape.
• Work with modern Microsoft technologies including Dynamics 365 Customer Engagement, Dataverse, Power Platform, Azure integration capabilities, and enterprise architecture practices.
• Partner with Microsoft, Systems Integrators, Functional Leads, and enterprise technology teams to ensure solutions are scalable, supportable, and aligned to business objectives and senior business stakeholders.
• Drive adoption of modern cloud‑based, fit‑to‑standard solutions while minimizing unnecessary customization and long‑term platform complexity.
• Establish architecture, governance, and delivery practices that support long‑term scalability and sustainability.
• Define and govern D365 environment strategy, deployment approaches, and technical standards to support scalable multi‑region delivery.
• Help shape the future operating model for Dynamics 365 across multiple regions and business units.

What Success Looks Like

• Serve as the trusted technical leader for Dynamics 365 solution delivery.
• Ensure solutions are scalable, maintainable, secure, and aligned to business outcomes.
• Drive fit‑to‑standard adoption while balancing business requirements and platform capabilities.
• Partner closely with Product Owners, Functional Leads, Architecture, Cybersecurity, and Integration teams.
• Act as the bridge between business priorities, functional solution design, and technical delivery.
• Establish governance practices that improve solution quality, consistency, and long‑term sustainability.
• Enable successful deployment, transition, and operational readiness across multiple regions.
• Ensure implementation partners deliver high‑quality solutions and knowledge transfer outcomes.

Education & Experience Required

• 8–12+ years of experience in enterprise technology delivery, solution oversight, or technical leadership roles.
• Hands‑on experience delivering Dynamics 365 solutions strongly preferred; alternatively, significant experience delivering comparable enterprise SaaS platforms with proven ability to transfer knowledge quickly.
• Demonstrated experience delivering enterprise SaaS platforms (e.g., D365, Salesforce, SAP, ServiceNow) in complex environments; preference for hands‑on D365 transition and deployment experience.
• Experience working in multi‑vendor and multi‑region environments preferred.
• Combination of technical and functional exposure strongly preferred.
• Strong experience with Dynamics 365 and Dataverse platform capabilities preferred.
• Understanding of D365 (preferred) or equivalent SaaS platform architecture and delivery models.
• Knowledge of solution delivery lifecycles (e.g., Microsoft Success by Design: Discover, Design, Build, Test, Deploy, Operate) and project management best practices.
• Microsoft Dynamics 365 / Power Platform certifications strongly preferred (Power Platform Solution Architect Expert desirable; Functional Consultant Associate preferred).
• Solid understanding of integration patterns, APIs, middleware, data flows, monitoring, and error handling in enterprise environments.
• Basic service management concepts, including support models, readiness, SLAs, and transition to operations.
• Understanding of governance and decision‑making frameworks, including design decisions, trade‑offs, and risk management.
• Ability to bridge technical and functional domains by translating business requirements into practical, supportable solutions.
• Experience working with Systems Integrators (SIs) in large‑scale implementations.
• Ability to identify and mitigate technical and delivery risks early.
• Strong communication and stakeholder engagement skills across technical and business audiences.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related discipline (or equivalent experience).

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.