Microsoft Dynamics 365 CRM/CE Technical Lead

KPMG LLP Canada; Toronto; On-site; CAD 85,000 - 127,000; Full time

Job summary

KPMG is seeking a Microsoft Dynamics 365 Technical Lead to spearhead the planning and implementation of enterprise-level projects. This role involves collaborating with a diverse set of clients, leading technical solutions for Dynamics 365, and mentoring junior colleagues, offering significant growth opportunities within a rapidly expanding Microsoft practice. Candidates should have strong experience in Dynamics 365 solutions and the ability to thrive in a dynamic environment.

Benefits

Comprehensive and competitive Total Rewards program

Qualifications

• 3-5+ years of hands-on experience with Microsoft Dynamics 365 CE and Power Platform.
• Proven experience as a technical lead or solution architect.
• Experience with developing and integrating Microsoft Dynamics 365 solutions.

Responsibilities

• Lead the planning, design, and implementation of enterprise projects using Dynamics 365.
• Collaborate with stakeholders to gather requirements and provide design guidance.
• Mentor junior team members and maintain communication with clients.

Skills

Microsoft Dynamics 365 CE

Power Platform

Technical Leadership

Integrations

Solution Architecture

Education

Post-secondary degree in computer science

Tools

REST APIs

Azure Functions

Job description

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

KPMG’s Microsoft Practice is currently looking for a Microsoft Dynamics 365 Technical Lead to participate in implementation customization and configuration for D365 solutions.

The KPMG Microsoft practice is currently our fastest growing practice. We are seeing tremendous client demand in many different sectors and we don't anticipate that slowing down in the next couple of years. There is a huge opportunity of growth for you at KPMG as the different pieces are moving quickly.

Individuals who can work in a dynamic, fast, fluid and entrepreneurial environment will excel, and find a wide range of opportunities in our growing practice.

What you will do

• Lead and support the planning, design, and implementation of enterprise projects using Microsoft Dynamics 365 CRM, Power Platform and Microsoft Copilot studio.
• Facilitate workshops and discussions with business and technical stakeholders to gather requirements and present technical solutions aligned to business needs.
• Collaborate with functional analysts and business users to provide design guidance and contribute to solution architecture for Dynamics 365 CE and Power Platform projects.
• Provide technical leadership and support to project teams throughout implementation, ensuring high-quality delivery.
• Work across a diverse portfolio of projects, ranging in size and industry, helping clients drive value through tailored Dynamics 365 solutions.
• Respond to pre-sales and technical inquiries, support solution demos, and provide product expertise throughout the sales cycle.
• Develop and share best practices, technical documentation, and solution alternatives as part of functional or technical design efforts.
• Mentor junior team members, fostering growth and knowledge sharing within the delivery team.
• Take responsibility for the quality of the code delivered.
• Provide technical support / leadership for escalated incidents / outages to ensure that they are resolved efficiently.
• Maintain clear and consistent communication with clients, lead meetings, and ensure action items are captured and addressed.
• Stay current with Microsoft Dynamics 365 CE, Power Platform, and Azure technologies to continuously enhance solution delivery.

What you bring to the role

• 3-5+ years of hands-on experience of building solutions using Microsoft Dynamics 365 CE/ Power Platform (Model Driven Apps)
• Proven experience as either a technical lead, technical architect or solution architect with Dynamics 365 CE/ Power Platform (Model Driven Apps)
• Ability to write high-quality specifications and technical analysis documents.
• Experience in developing, deploying, customizing and integrating Microsoft Dynamics 365 CRM / Power Platform.
• Experience with Copilot Studio
• Experience in developing, deploying and integrating other systems into the Dynamics 365 architecture using tools such as REST APIs, Azure Functions.
• Experience working with Dynamics 365 SDK to build plugins, custom workflows, and applications.
• Familiarity with web development (HTML5, JavaScript frameworks, CSS, JSON).
• Experience with additional Microsoft platforms: SharePoint integration, Azure environment provisioning, Azure B2C.
• Experience reviewing business and technical requirements analysis.
• Post-secondary degree in computer science, computer engineering or related field.

KPMG BC Region Pay Range Information

The expected base salary range for this position is $85,000 to $127,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

Providing you with the support you need to be at your best.

Our Values, The KPMG Way

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.