MGR 18R - Store Manager, Cannabis Operations_AMENDED

BC Liquor Distribution Branch; North Vancouver; On-site; CAD 70,000 - 90,000; Full time

Job summary

BC Liquor Distribution Branch is seeking a Store Manager for Cannabis Operations in North Vancouver. You will lead a major retail facility, drive sales targets, and ensure outstanding customer service.

The role requires supervising staff, managing budgets, and ensuring store policies align with public service priorities. Travel within the province may be required, with shift work including evenings and weekends.

Qualifications

• Three years of recent, related experience leading a team in a customer-facing retail operation.
• Experience in customer service and management of assets.
• Preference for degree/diploma/certificate in business or retail management.

Responsibilities

• Manage a major retail operation, providing leadership and direction to staff.
• Review and monitor store budget, control costs, analyze reports.
• Hire, train and develop staff; schedule assignments; perform store duties as needed.

Skills

Leadership

Team management

Customer service

Budget management

Education

High school diploma or equivalent

Business/retail management education

Job description

About the BCLDB:

The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.

The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page.

The LDB has been assigned to distribute, wholesale, and sell non-medicinal cannabis inclusive of a government owned online channel with a mandate to support government's key priorities of protecting public health and safety, promoting social responsibility, and eliminating the illicit market. Since 2018, the BC Cannabis Stores chain has grown to 39 locations across the province, providing an educational, safe, and socially responsible outlet for the BC public to engage with non-medical cannabis products. We distribute cannabis to all licensed retail locations across BC and work with licensed producers across Canada to provide a wide product assortment that is centrally distributed. Cannabis operations within the BCLDB includes the Distribution, Merchandising, Retail Operations, Supply Chain, and Marketing departments.

About this role:

The Store Manager, under the general supervision of the Regional Manager, is responsible for the management of a major retail operation, providing leadership and direction, controlling costs and maximizing revenue through the achievement of sales targets. Responsibilities include providing excellent customer service and education to the public.

The Manager is responsible for reviewing and analyzing all aspects of store operations, including providing input into and monitoring the store budget, controlling employment costs, and analyzing reports. The Manager is expected to contribute to establish and improve the Cannabis Store image through the implementation and maintenance of policies. The Manager is responsible for the hiring, training and development of staff, scheduling assignments, and participating as required in all store duties.

Successful completion of a criminal record check and Selling it Right™ Certificate is required. Work may take place in office, retail, and warehouse locations. Shift work and working evenings and weekends are required. This role requires the ability to travel overnight within the Province of British Columbia.

For complete details about this opportunity, including accountabilities, please refer to the attached job description.

An eligibility list for future regular or temporary opportunities may be established.

Position requirements:

Education and Experience:

• Secondary (high) school diploma or equivalent certificate.
• A minimum of three (3) years of recent, related experience* leading a team within a customer-facing retail operation and experience with customer service and the management of assets.

Preference may be given to those candidates with any of the following:

• Degree, diploma, or certificate in business or retail management.
• Experience working in a government or regulatory environment.
• Experience working in a unionized environment.
• Experience working in the cannabis industry.
• Formal course work in cannabis from an accredited post-secondary institution.

*Recent, related experience is defined as occurring within the past five (5) years. Experience may include relief experience.

Candidates that are applying with relief time (i.e., supervisory experience in a relief capacity) must clearly state the number of hours of relief they have at the time of this posting. Relief time will be verified at the past work performance stage of the competition and must meet the minimum experience requirement as stated above for the candidate to be successful in the competition.

Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.

Working for the BC Public Service:

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What the BC Public Service Offers.

Job Category

Leadership and Management

Additional Information

Store Manager Cannabis Operations_North Vancouver