Metallurgical Engineer

W3Global; Edmonton; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Casual dress

Dental care

Life insurance

On-site parking

Paid time off

Profit sharing

Wellness program

Job summary

W3Global in Edmonton seeks a Metallurgical Engineer / Technical Services & Lab Lead to support heat-treat operations through metallurgical testing, lab oversight, troubleshooting, process verification, and equipment recommendations. This role is hands-on and shop-floor connected, with mentoring responsibilities for QC staff in lab tasks.

You will apply metallography, case depth and hardness testing, and interpret results against specs, while contributing to ISO 9001 quality management

Qualifications

• B.Sc. or graduate degree in Metallurgical Engineering or Materials Engineering, or equivalent practical experience.
• Hands-on heat-treating experience including furnace operation, hardness/case depth testing.
• Strong ability to interpret customer specifications and test results, and produce technical reports.
• Willingness to mentor staff and teach practical metallurgy to others.
• Familiarity with QA systems, calibration, furnace compliance and audit support.
• Willingness to fill lab technician, metallographer and engineering functions as required.

Responsibilities

• Perform metallurgical laboratory work and technical reporting.
• Prepare, section, mount, polish, etch and evaluate microstructures; case depth and hardness testing.
• Interpret customer-driven results and generate concise reports.
• Maintain lab practices, records, and safe operation of equipment.
• Train and develop QC Assistant / Lab Technician Trainee.
• Mentor staff to ensure cross-functional capability across lab tasks.
• Support furnace compliance and QA activities; maintain process verification programs.
• Assist in customer support, testing, and documentation for orders.

Skills

Metallurgical Eng

Metallography

Heat-treating

Lab testing

Root cause analysis

Technical reporting

Education

B.Sc. in Metallurgical Eng / Materials Eng

Tools

ISO 9001

QA documentation

Job description

Job Overview

The Metallurgical Engineer / Technical Services & Lab Lead supports our heat-treating operations through hands-on metallurgical testing, lab & spec library oversight, technical troubleshooting, process verification & optimization, customer technical support, staff training, QC oversight, new process development, & advising on equipment upgrades and procurement. This role is intended to be practical, shop-floor connected, and capable of performing lab technician, metallographer, and metallurgical engineering duties as required. The position will also train and mentor the QC Assistant/Lab Technician Trainee so routine lab, metallography, furnace compliance support, and internal QC tasks are performed reliably by trained staff. This role provides technical input and participation in the maintenance of our Quality Management Systems (ISO 9001).

Responsibilities

• Metallurgical laboratory work and technical reporting
• Perform and oversee metallurgical sample preparation, sectioning, mounting, polishing, etching, case depth testing, hardness testing, and microstructure evaluation.
• Conduct customer-driven testing prior to job release, including interpretation of results against spec requirements. Provide for continuous improvement of lab and reporting practices, to provide concise informative reports to customers.
• Maintain proper lab practices, organization, record keeping, and safe use and maintenance of lab equipment and supplies.
• Training and development of QC Assistant / Lab Technician Trainee
• Train and mentor the QC Assistant/Lab Technician Trainee in sample preparation, metallography, case depth testing, hardness testing, documentation, customer specifications, basic metallurgy, and internal QC support.
• Build internal bench strength so routine lab and QC functions do not sit with one person indefinitely.
• Remain capable of filling the lab technician/metallographer function when needed while developing backup within the team.
• Internal QC and furnace compliance technical support
• Provide technical oversight, review, troubleshooting, and corrective direction for internal QC and furnace compliance activities.
• Facilitate and manage a lab-based, robust, ongoing process verification program across all furnace lines and processes.
• Support TUS reviews, shim stock programs, 3-gas analysis, hardness calibration oversight, and furnace compliance program administration while training routine tasks to the QC Assistant/Lab Technician Trainee over time.
• Keep the lab tied into quality control, testing records, calibration, non-conformance review, and process control.
• Technical troubleshooting and root cause analysis support
• Support operations with furnace, process, material response, hardness, case depth, distortion, cracking, coupon, atmosphere, fixturing, and testing issues.
• Investigate non-conforming results, help determine root cause, and present practical recommendations to the team for review and action.
• Communicate technical issues in plain language that operators, supervisors, customer service, and management can use.
• Prepare reports for customers to address technical concerns or issues with orders.
• Process development, customer support, and technical training
• Review process masters, customer specifications, new part requirements, and technical feasibility of work.
• Support customer technical questions, visits, audits, NCRs, and corrective actions in coordination with management, sales, and customer service.
• Train operators and supervisors on practical heat-treating fundamentals, customer requirements, process controls, and why specifications matter.
• Participate in continuous improvement projects that improve job control, testing, process understanding, and shop-floor performance.
• Quality Management System support
• Participate effectively in the maintenance of our Quality Management Systems (ISO 9001 + customer proprietary), through collaborative participation in various aspects of the system such as NCRs and CAPAs, Quality Objective development, assisting with internal auditing, preparation / updating of documents such as Internal Procedures & Work Instructions, and support during certification and customer audits.
• Special Projects
• Propose, support and / or participate in unique projects that may arise from time to time, driven by customer requests for process changes or improvement, the emergence of new specification requirements, new technologies for adoption, and potential new sources of work.

Requirements

• Preferred B.Sc. or graduate level degree in Metallurgical Engineering / Materials Engineering. Equivalent consideration may be given to candidates with strong practical heat-treating, metallography, lab, and technical troubleshooting experience.
• Hands‑on heat-treating industry experience, including furnace operation, process control, hardness testing, case depth testing, and metallurgical lab procedures.
• Well versed in ferrous metallurgy, identification of microstructures.
• Ability to interpret customer specifications, review test results, prepare technical reports, and support customer technical questions.
• Strong practical troubleshooting skills, including root cause analysis and corrective recommendations.
• Knowledge of internal QC, lab documentation, calibration requirements, furnace compliance support, process verification, and safe lab practices.
• Willingness and ability to teach, explain technical matters in plain language, and develop less experienced staff.
• Preferred technical knowledge includes familiarity with applicable customer specifications, heat‑treating standards, furnace compliance requirements, calibration practices, internal QC requirements, and audit support expectations relevant to our customer base and processes.
• Must be hands‑on, shop‑floor comfortable, practical, organized, reliable, team‑focused, and willing to fill lab technician, metallographer, and engineering functions as required Join us to be at the forefront of metallurgical innovation! This role offers an exciting opportunity to lead technical excellence while supporting a team committed to delivering top‑tier heat treating solutions across diverse industries.

Benefits

• Casual dress
• Dental care
• Life insurance
• On-site parking
• Paid time off
• Profit sharing
• Wellness program

Language

English (required)

Licence/Certification

P.Eng. or E.I.T. (preferred)

Work Location

In person