Merchandise & Store Operations Manager

Pro Hockey Life; Windsor; On-site; CAD 43,000 - 56,000; Full time

Benefits offered by this job

Benefits & retirement

Performance incentives

Well-being perks

Career growth & discounts

Job summary

Pro Hockey Life seeks a Store Manager (Merchandise) to lead daily store execution, merchandising, and customer experience across the team in Canada. You will manage pricing, promotions, and presentation standards while ensuring asset protection and compliance with company policies.

The role emphasizes community engagement and workforce development. Ideal candidates bring proven leadership, strong communication, and hands-on coaching ability, with prior retail management experience.

Qualifications

• Proven leadership and mentorship abilities.
• Experience building and executing daily store plans.
• Excellent communication and organizational skills.
• Experience in compliance management.
• Strong training and coaching abilities.
• Energetic, driven to succeed.
• Retail management experience preferred.

Responsibilities

• Champion and deliver Pro Hockey Life’s Customer Experience Model across the entire Store Team.
• Ensure floor plan is a fully accessible and easily shoppable experience.
• Execute and maintain PHL pricing and promotion strategies.
• Ensure Staff Onboarding is delivered to the company’s expectation.
• Become an Ambassador of Canadian Tire’s Triangle Rewards Program.
• Provide continuous feedback and coaching to Store Teams using Store Force Reporting, Daily Huddles, and formal performance evaluation programs.
• Flawless execution of visual compliance standards, store maintenance and pricing standards.
• Establish plan and follow up on weekly price changes and department POP as per weekly communication.
• Maintain product flow from warehouse to sales floor.
• Complete weekly price sweeps and pricing audits for 100% compliance.
• Follow and ensure compliance with LP, Cash and Store Audit, OH&S policies.

Skills

Proven Leader

Store Execution Plan

Communication Skills

Organizational Skills

Compliance Management

Training & Coaching

Retail Management

Job description

Pro Hockey Life seeks a Store Manager (Merchandise) to lead daily store execution, merchandising, and customer experience across the team in Canada. You will manage pricing, promotions, and presentation standards while ensuring asset protection and compliance with company policies.

The role emphasizes community engagement and workforce development. Ideal candidates bring proven leadership, strong communication, and hands-on coaching ability, with prior retail management experience.