Member Services Specialist — Sales & Support (Temp)

Coastal Community; Qualicum Beach; On-site; CAD 35,000 - 42,000; Part time

Job summary

Coastal Community Credit Union is seeking a Member Service Representative for a temporary position on Vancouver Island. The role focuses on processing transactions, delivering sales and service, and assisting members with their financial needs.

You will handle inquiries by phone, guide members on products/services, and maintain accurate end-of-day balances, while supporting a flexible, collaborative team environment.

Qualifications

• Secondary school diploma with academic emphasis.
• Approximately one year of post-secondary education required.
• Up to 1 year of work experience in sales and service.

Responsibilities

• Process a variety of transactions for members accurately.
• Provide sales and service information on new/existing products and services.
• Answer telephone inquiries.
• Provide access to safety deposit boxes.
• End-of-day processing and balancing per procedures.
• Perform other related duties as assigned.

Skills

Typing 40 wpm

Clear communication

Active listening

Multitasking

Probing questions

Education

Secondary school diploma

1 year post-secondary education

Tools

Outlook

Word

Excel

Job description

Coastal Community Credit Union is seeking a Member Service Representative for a temporary position on Vancouver Island. The role focuses on processing transactions, delivering sales and service, and assisting members with their financial needs.

You will handle inquiries by phone, guide members on products/services, and maintain accurate end-of-day balances, while supporting a flexible, collaborative team environment.