Financial Service Representative (Temporary, Full-time) - Texada Island

First Credit Union; Area D (Texada Island); On-site; CAD 42,000 - 56,000; Full time

Job summary

FCU Community Financial on Texada Island invites applications for a Financial Service Representative. You will support members with daily banking needs, deposits, withdrawals and bill payments, while guiding them on our mobile tools and resources.

The role is full-time and temporary, with a minimum guaranteed term of 18 months and potential extension based on business needs. Join us to help build financially healthy communities with exceptional service.

Qualifications

• High School Diploma; post-secondary education preferred.
• 1–3 years in customer service, retail, hospitality, or financial industry.
• Good listening, relationship-building, and teamwork abilities.
• Knowledge of deposit and lending products is preferred.
• Strong math, accuracy, and attention to detail.

Responsibilities

• Provide exceptional member experiences by addressing day-to-day banking needs.
• Process deposits, withdrawals, bill payments and other account transactions.
• Educate members on mobile tools and resources.
• Assist teammates and perform other duties as assigned.

Skills

Interpersonal skills

Service-oriented

Multi-tasking

Oral and written communication

Attention to detail

Customer service experience

Education

High School Diploma

Job description

Location: Texada Island

Financial Services Representative

Join a team where passion meets purpose! At FCU Community Financial, we take pride in being one of B.C.’s Top Employers—a reflection of our team members who value meaningful work, opportunities for growth, and making a difference. Driven by values, we use business as a force for good, placing people and the planet at the center of everything we do. With branches in eight vibrant locations along B.C.'s south coast, we are driven by our vision of building financially healthy communities and our purpose to empower through knowledge. If this vision excites you, we’d love to have you join our team!

FCU Community Financial is looking for a team-oriented individual to assist our members in achieving their financial goals as a temporary, full-time Financial Service Representative at our Texada Branch.

Looking for an opportunity to start your career in the financial industry? This member service-focused role is perfect for those who excel at providing exceptional service and want to expand their skills. This position is ideal for those seeking to gain valuable experience and build their financial literacy while supporting our members and making a difference in their financial journey. Join us and take the first step in your professional growth!

This is a full-time, temporary position supporting our Texada Branch with a minimum guaranteed term of 18 months, with potential extension based on business needs.

Major Responsibilities

• Providing an exceptional member experience by proactively engaging with members to understand and meet their immediate day-to-day banking needs by identifying the products and services that will benefit them.
• Completing financial transactions such as deposits, withdrawals, bill payments and/or other account transactions accurately and efficiently.
• Transforming the member experience by educating them on our mobile tools and resources.
• Assisting other team members and completing other duties as assigned.

Required Experience, Knowledge, Skill, and Ability

• High School Diploma (preference will be given for post-secondary education).
• 1-3 years experience in customer service (retail, hospitality, and or financial industry).
• Strong interpersonal skills with a service-oriented focus and the ability to multi-task.
• Knowledge of deposit and lending products and services is preferred.
• Effective listening skills.
• Successful relationship-building skills.
• A positive attitude towards teamwork and cooperation.
• Strong oral and written communication skills.
• Accuracy and attention to detail.
• A proven ability to perform basic mathematical calculations with or without a calculator.
• Initiative, enthusiasm and a willingness to learn are essential attributes.

Why work for us?

• Take advantage of opportunities for career development including continuous training, education support and career planning.
• Embrace our commitment to employee wellness including a comprehensive employee and family assistance program.
• Enjoy a competitive compensation package.
• Be part of a company that is dedicated to making a meaningful community impact.

Who should apply?

To support employment equity and diversity in the workplace, we welcome applications from all groups, including visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity at FCU Community Financial. We also recognize unique styles, perspectives, and beliefs that support a diverse, respectful, and inclusive work environment.