Member Services Representative I - Two Positions

HR Ghost Board; Emerald Park, Vibank; On-site; CAD 31,000 - 38,000; Part time

Benefits offered by this job

Preferred rates for banking needs

Vacation benefits

Competitive benefit package options

Pension matching

Job summary

Conexus is looking for two motivated team-players to join as part-time Member Service Representatives, supporting emerald Park, Montmartre and Vibank branches. You will provide everyday banking services and build trusted relationships with members.

As the first contact for members, you’ll handle deposits, bill payments, transfers, and refer to Financial Advisors as needed. Hours are based on business needs, approx two days per week, Monday–Friday, with a strong focus on member well-being and

Qualifications

• Customer service experience preferred.
• Strong communication and listening skills.
• Ability to learn banking products and processes.

Responsibilities

• Provide day-to-day banking services (deposits, bill payments, withdrawals, etc.).
• Identify and respond to members' needs to improve financial well-being.
• Assist with opening accounts, wire transfers, and simple credit card applications as needed.
• Refer members to Financial Advisors for relationship development.

Skills

Customer service

Education

High School Diploma

Job description

Member Services Representative I - Two Positions

Emerald Park, Montmartre & Vibank, Saskatchewan

At Conexus, we are focused on supporting our members with their needs of today, while also helping them pursue their goals for the future. It's more than conducting a banking transaction, it's about providing insightful content, tools, expert advice, and a full suite of products to inspire confidence in their financial decision-making. We prioritize performance excellence, and our employees champion each member's success, ultimately contributing to a thriving province.

We are curious, courageous, confident and committed. Our values ensure we consistently deliver outstanding member experiences. As employees, we are more than just individuals who come to work each day, each role is a vital part of Conexus.

As of January 1, 2026, Conexus, Cornerstone, and Synergy credit unions have merged into one provincial credit union serving over 200,000 members in 57 branches across 50 Saskatchewan communities.

We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands. These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis.

The bigger picture

We're looking for two motivated team-players who are member-service ambassadors to come on board as a permanent part-time and temporary part-time Member Service Representative supporting branches in Emerald Park, Montmartre and Vibank locations. As the first point of contact for members, you will provide everyday banking services and products to meet members' immediate needs.

As a part-time Member Service Representative, your hours would fluctuate as they are based on business needs and cannot be guaranteed, however would be approximately two days per week. Our service centers operate from Monday to Friday.

How you'll be spending your time

• Providing members with day-to-day banking services such as bill payments, deposits, withdrawals and much more
• Proactively identifying and responding to members' needs to improve their financial well-being
• Learning additional aspects of branch actions from opening accounts and wire transfers, to completing simple credit card applications - to help fill in any gaps on a day-to-day basis
• Refer members to Financial Advisors to further develop and strengthen relationships

The way people describe you

• An engaging person, who builds trust and working relationships with ease
• A team player who takes pride in working with our members and creating exceptional member experiences
• A self-starter who is passionate about growing your knowledge
• A flexible team player who is comfortable with a changing environment while remaining focused on our goal of improving the financial wellbeing of every member
• A communicator, who takes a genuine interest in people and is good at listening

The experience you bring

• High School Diploma

Salary range

$22.18 - $27.73 hourly

Benefits and Perks

The success of our members relies heavily on the performance and accomplishments of our employees. That's why we prioritize offering our team a variety of perks and benefits designed to support their success and well-being both at work and in their personal lives. Some of these additional benefits may include, but are not limited to:

• Preferred rates for all your banking needs, helping to make life more affordable.
• Vacation benefits, giving you time to spend on what's most important to you.
• Competitive benefit package options covering all aspects of personal wellness.
• Pension matching to support you toward retirement.
• If you are interested in being part of these close-knit communities, check out their details

  • Emerald Park Facebook Here and Here

    Emerald Park Tourism Saskatchewan Here

    Google Maps Here

  • Montmartre Facebook Page Here

    Montmartre Town Website Here

    Montmartre Tourism Saskatchewan Here

    Google Maps Here

  • Vibank Facebook Page Here

    Vibank Town Website Here

    Vibank Tourism Saskatchewan Here

    Google Maps Here