Member Services Parking Associate (Part time)

Toronto-Cricket-Skating-and-Curling-Clu; Toronto; On-site; CAD 19,000 - 25,000; Part time

Job summary

The Toronto Cricket Skating and Curling Club is seeking a Part-time Member Services Parking Associate to manage parking flow, verify vehicles, and assist guests and members with parking-related inquiries.

Shifts are Saturdays and Sundays from 2 pm to 10 pm, with potential holiday work. Candidates should be able to work outdoors in all weather and maintain Club rules and OHSA standards.

Qualifications

• High school diploma or GED required.
• Experience in hospitality, concierge, or valet setting preferred.
• Excellent interpersonal and communication skills with a service-minded approach.
• Ability to work outdoors in all weather and stand/walk for extended periods.

Responsibilities

• Monitor incoming vehicles and manage flow of traffic to maintain a smooth, safe environment.
• Identify vehicles belonging to members, guests or vendors and verify registration.
• Issue temporary parking passes for guests and provide directions or club rules.
• Ensure vendor or employee vehicles are pre-approved and parked in designated areas.
• Monitor parking area security and enforce parking policies with discretion.

Skills

Interpersonal skills

Communication skills

Proactive service-minded

Office equipment literacy

Education

High school diploma or GED

Tools

Computer literacy

Job description

The Club is recruiting a Member Services Parking Associate (Part time) to join our Member Services Department. This position will be responsible for maintaining order and flow on Club parking areas, ensuring the proper documentation and registration of all vehicles on Club premise.

The associate is required to work every Sat & Sun 2 pm – 10 pm, may work in holidays if required.

Key Duties and Responsibilities

• Monitors incoming vehicles and manages flow of traffic to maintain a smooth and safe environment.
• Identifies vehicles belonging to members, guests or vendors, and investigates any unregistered vehicles.
• Issues temporary parking passes for guests and provides directions or guidance of Club rules.
• Ensures any vendor or employee vehicles are pre-approved for parking on premise and are parked in designated areas.
• Monitors the security of parking areas and upholds Club parking policies with discretion, directing the removal of any unauthorized vehicles.
• Responds promptly and accurately to member inquiries or concerns related to parking.
• Assists with light maintenance or setup of parking lot equipment (e.g. cones, signage, podiums).
• Ensures all documentation of vehicles on premise are completed accurately in accordance with department standards.
• Works in compliance with Occupational Health & Safety Act (OHSA) and any safety policies and procedures set out by the Club.
• Conduct self in alignment with the Well Played service model (Prompt, Personalized, Polite) to support member services and respect in the workplace.

Job Requirements

Education/Certification:

• High school diploma or GED equivalent required

Experience:

• Previous experience in a hospitality, concierge, or valet setting required

Skills:

• Excellent interpersonal and communication skills, with a proactive and service-minded approach
• Office equipment and computer literacy in a professional setting required
• Ability to work independently and make problem-solving decisions
• Ability to work outdoors in all weathers, standing or walking for extended periods

Working hours:

• Every Sat & Sun 2 pm – 10 pm, may work at holidays if required