Member Relationship Manager

Bulkley Valley Credit Union; Smithers; Hybrid; CAD 52,000 - 78,000; Full time

Job summary

Bulkley Valley Credit Union is seeking a motivated financial services professional to advise members on their financial needs and provide personalized solutions. You will help with investments, small lending products, and referrals, building trust and growing member relationships.

You will report to the Community Branch Manager and contribute to a supportive, team-oriented environment. Two years of financial service experience is preferred, with education in related financial areas welcomed.

Qualifications

• Minimum of two years in financial services experience.
• Experience with investments and retail lending preferred.
• Combination of experience and related education will be considered.

Responsibilities

• Assist and advise members with their financial needs.
• Deliver financial solutions including investments and small lending products.
• Build trust and loyalty through member interactions and referrals.
• Report to the Community Branch Manager and contribute to branch goals.

Skills

Customer service

Financial advising

Relationship building

Education

Post-secondary education in financial services

Job description

Bulkley Valley Credit Union, serving over 16,000 members from the Hazeltons to Burns Lake, prides itself on employing empowered staff committed to delivering high quality personalized service.

This is an exciting opportunity for the right candidate to meet their career goals while balancing their lifestyle with the many amenities our community has to offer.

If you want to join a dynamic group dedicated to cooperative values and member service, this is the right career move for you. You will report to the Community Branch Manager and as a trusted advisor, you play an essential role on the branch team and are dedicated to assisting and advising members with their financial needs. You understand the importance of placing the right products and services in the hands of our members or referring them to fellow experts. Building trust and loyalty with each member interaction, you will gain a deeper understanding of the member needs and deliver financial solutions, including investments and small lending products to enhance the member’s financial well-being. You strive for excellence and play a vital role in growing member relationships and making sound decisions and recommendations to support the growth, impact and profitability of our credit union.

The successful candidate will have a minimum of two years financial service industry experience, preferably with investment and retail lending experience, or a combination of experience and education. An individual with a combination of experience and post-secondary education in the areas that are directly related to financial services will also be considered.

To learn more about Bulkley Valley Credit Union, please visit our website at www.bvcu.com. We welcome applications from all interested applicants looking to further their career in a dynamic, supportive and team oriented environment.

Bulkley Valley Credit Union encourages all qualified persons to apply. However, only those who are being considered for an interview will be contacted.