Member Experience Supervisor

Movati Athletic Inc.; Windsor; On-site; Full time

Job description

Windsor
650 Division Road
Windsor, ON N8X5E7, CAN

Windsor
650 Division Road
Windsor, ON N8X5E7, CAN

Join the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy.

Acting as a delegate to the Experience Manager, you are a people-oriented supervisor who effectively coaches and motivates staff. You share your experience and knowledge to assist the team in hitting their sales goals and targets as you’re considered a solid performer because you’re able to hit your own sales goals and targets. Afterall, a team that works together, wins together!

Your typical workday will also be full of interaction and engagement with members and potential members ensuring they receive the best experience possible from the moment they walk in our doors. You do this by matching each new member’s unique needs, interests and goals with the right Club products, services and people. You are available to answer questions regarding membership, manage and resolve any concerns and ensure members and guests feel welcomed.

Annual salary range: $45,000 - $60,000 + performance-based commission eligibility.

• The posting is for an existing, currently open position.
• This posting is not for an existing vacancy and is intended to build a candidate pool for future openings.

The compensation will be determined based on experience, skills set, education and training, and other organizational needs.

Qualifications

• 2+ years of related customer experience and 1+ year sales experience.
• Ability to articulate how you have achieved sales success and delivered meaningful customer growth in your past experiences.
• Will be able to work a variety of shifts including early mornings, days, afternoons and weekends.

Perks

• Industry leading base salary.
• Commission.
• Group benefits.
• Complimentary membership.
• Leadership training to help ensure you are always learning and developing.
• Our promise at Movati is to help you feel welcome, feel comfortable and feel healthy.

Accommodations are available on request for candidates taking part in all aspects of the selection process.