Member Advisor

Northern Credit Union Limited; Deep River; On-site; CAD 39,000 - 41,000; Full time

Benefits offered by this job

Pension plan

Staff rates

Professional development

Volunteer program

Win/Win program

Job summary

Northern Credit Union in Deep River, Ontario, is seeking a full-time Member Advisor to provide banking services, promote products, and grow membership. You’ll work within established policies to up-sell loans, mortgages, deposits and investments while delivering excellent client service.

The role reports to the Branch Manager and requires two years in lending/investment advisory, strong sales focus, and a commitment to continuous learning. Starting wage is CAD 28.65 per hour.

Qualifications

• College diploma or high school diploma with banking or sales experience.
• Two years' experience in lending/investment/advisory environment with a proven sales track record.
• Commitment to continuous learning within banking, technology, processes and product knowledge.

Responsibilities

• Market the organization's products and services within policies and procedures.
• Promote, up-sell and cross-sell lending and investment vehicles (loans, mortgages, deposits, investments).
• Open new member accounts and solicit membership growth through referrals and inquiries.
• Meet/exceed individual targets and support team sales initiatives.

Skills

Lending/investment advisory

Sales targets achievement

Customer service mindset

Continuous learning

Education

College diploma or high school diploma with banking/sales experience

Job description

Northern Credit Union is a full-service, locally operated financial institution offering personal and commercial banking services along with financial planning expertise to members across our footprint. Northern is committed to making a difference in members lives by providing them tools to achieve their financial goals. As a key player in the financial services marketplace of Ontario, we are excited to announce that we are currently seeking a full-time Member Advisor at our Deep River branch.

Reporting to the Branch Manager, the Member Advisor will be responsible for marketing the organization’s products and services within clearly defined policies and procedures. The Member Advisor promotes, up-sells and cross-sells the complete range of lending and investment vehicles with an emphasis on consumer loans, mortgages, credit card products, lines of credit, deposit and retail branch term investments.

The Member Advisor acts as a resource for opening new member accounts and for actively soliciting membership growth opportunities by following up on incoming credit checks, staff referrals, sales initiatives and member client inquiries.

They must excel at working towards a standard of excellence and striving towards reaching and exceeding goals as a self-starter and also in support of their team.

Preferred candidates will possess the following qualifications:

• College diploma or high school diploma and equivalent banking or sales experience.
• Two years' experience in a lending/investment/advisory environment, including exposure and proven track record of meeting individual targets of supporting sales activities.
• A commitment to continuous learning within the scope of the duties to keep pace with changes relative to the job function, including, but not limited to, technology, processes, policies and product knowledge.
• Pension plan
• Exclusive staff rates on a variety of products and services
• Professional development and learning opportunities
• Opportunities to give back through our Do Some Good Employee Volunteer Program
• Employee Win/Win Program supporting local charitable organization

Starting Wage: $28.65/hour

Deadline for Applications: October 2, 2026

We thank all applicants – however only those selected for an interview will be contacted.

Northern Credit Union is an equal opportunity employer and committed to providing an accessible recruitment process for all candidates. We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process. If you require accommodations at any stage of the application or interview process, please contact the Human Resources Department .