Medspa Practice Manager

Aesthetic Nexus; Toronto; On-site; CAD 60,000 - 85,000; Full time

Benefits offered by this job

Full health benefits

Mental health support

Discounted services and skincare

Ongoing training and mentorship

Private office in luxury studio

Supportive team culture

Job summary

Aesthetic Nexus in Toronto’s King West is seeking a Practice Manager to lead clinic operations, drive team performance, and create a standout guest experience in a luxury aesthetic setting.

The role requires 5+ years in clinic management, strong financial and sales acumen, and a coaching leadership style; offers a competitive salary and full health benefits.

Qualifications

• Minimum 5 years in clinic, medspa, dermatology, or plastic surgery management.
• Experience leading dynamic teams with a coaching-based leadership style.
• Strong operational, financial, and sales acumen.
• Comfortable in a fast-paced, evolving start-up environment.
• Professional demeanor and high emotional intelligence.
• Proficiency in Microsoft Office and practice management systems.

Responsibilities

• Oversee daily clinic operations and ensure high-quality patient experiences.
• Monitor financial performance, assist with budgeting and reporting.
• Maintain supply inventory and vendor coordination.
• Lead hiring, onboarding, and ongoing training for staff.
• Develop and execute sales initiatives to increase patient engagement and revenue.
• Represent the clinic in community outreach and events.

Skills

Clinic management

Team leadership

Operational excellence

Financial acumen

Sales strategy

Microsoft Office

Practice management systems

Tools

Microsoft Office

Practice management systems

Job description

Job Title: Practice Manager

Location: King West – Toronto, ON, Canada

Type: Full-Time | On-site

Salary: $60,000 – $85,000 + Performance-Based Incentives

Overview

Our client is redefining skincare hospitality by merging cutting-edge technology, expert-led services, and boutique design into a truly elevated medical aesthetics experience. Located in the heart of King West, their flagship studio delivers results-driven skincare and injectables, offering patients natural-looking outcomes with minimal downtime in a luxurious setting.

As they build a team of forward-thinking professionals, they are seeking a Practice Manager to lead clinic operations, drive team performance, and create a standout guest experience. This is a rare opportunity to play a foundational role in shaping a clinic and culture with big aspirations in the aesthetics space.

Key Responsibilities

Operations and Business Management

• Oversee daily clinic operations and ensure high-quality patient experiences
• Monitor financial performance, assist with budgeting and reporting
• Maintain supply inventory and vendor coordination
• Support software implementation and process development
• Conduct audits and manage cost controls

Patient Services

• Foster a warm, high-touch guest experience
• Equip staff with knowledge to confidently communicate services and products
• Manage patient feedback and resolve concerns professionally
• Contribute to the development of value-driven treatment plans

Team Leadership and Development

• Lead hiring, onboarding, and ongoing training for clinical and administrative staff
• Build a positive, inclusive workplace culture
• Manage staff performance and clinic scheduling
• Conduct regular team meetings and performance evaluations
• Support team well-being through mentorship and proactive leadership

Sales and Strategy

• Develop and execute sales initiatives to increase patient engagement and revenue
• Set team sales goals and monitor performance
• Promote cross-selling and patient education strategies
• Analyze clinic performance data to identify areas of growth

Community Engagement and Partnerships

• Represent the clinic in community outreach and in-studio events
• Coordinate with vendors to maintain high-quality supply offerings
• Collaborate with leadership to align business development and growth initiatives

Required Experience and Qualifications

• Minimum 5 years in clinic, medspa, dermatology, or plastic surgery management
• Experience leading dynamic teams with a coaching-based leadership style
• Strong operational, financial, and sales acumen
• Comfortable in a fast-paced, evolving start-up environment
• Professional demeanor and high emotional intelligence
• Proficiency in Microsoft Office and practice management systems

Benefits

• Competitive salary and performance bonuses
• Full health benefits, including mental health support
• Discounted services and skincare products
• Ongoing training, continuing education, and mentorship opportunities
• A private office in a modern, luxury studio
• A supportive, mission-driven team culture

How To Apply

Please send your resume and cover letter to [e-mail] with the subject line: "Resume – Practice Manager". Only candidates selected for interviews will be contacted.