Medical Office Assistant, Primary Care

First Nations Health Authority; Kamloops; On-site; CAD 59,000 - 82,000; Full time

Job summary

A leading health organization in Canada seeks a Medical Office Assistant to enhance primary health care access for First Nations in a culturally safe environment. This permanent role offers a competitive salary, excellent benefits, and an opportunity to support community health through a collaborative, multi-disciplinary team.

Benefits

Municipal Pension plan with employer contribution

3 weeks’ vacation plus personal and public holidays

Access to group health benefits from day 1

Qualifications

• Graduation from an accredited Community College.
• 3 to 5 years’ experience in a medical practice.
• Advanced knowledge in medical practices and EMR.

Responsibilities

• Provide administrative support to the day-to-day operations.
• Coordinate staff and resources through EMR.
• Ensure provision of safe and culturally appropriate care.

Skills

Advanced knowledge in encounter coding

Data and administrative processes

Current scheduling practices

Experience in EMR

Education

Medical Office Assistant Certificate

Job description

About Us

FNHA Overview

The First Nations Health Authority is a diverse and transformational health organization of professional, innovative, and dedicated team members and leaders.

The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes.

FNHA is proud to have been named one of BC’s Top Employers for 2025. Learn more about why we were selected here.

Title: Medical Office Assistant

Salary: $ 59,336 - $74,169 - $ 81,586 per year (pay range explained below)

Contract: Permanent

Hours: 37.5 hours per week- Monday to Friday

Location: Williams Lake – All Nations Healing House- Secwépemc

About The Centre

The aim of the Williams Lake First Nations Led Wellness Centre is to improve access to primary health care services and traditional wellness services for First Nations people in a way that is culturally safe and closer to home. This position is part of a collaborative, multi-disciplinary primary care team that provides team based, trauma-informed care by creating a culturally safe environment in order to promote, maintain and/or restore client health.

About The Role

As a Medical Office Assistant, you will provide administrative support to the day-to-day operations of the Centre. The role coordinates staff and resources through the Electronic Medical Record (EMR) according to program workflows. The role functions as a member of a collaborative and comprehensive health care team ensuring the provision of safe, ethical and culturally appropriate care to clients and their families.

About You

To be successful in this role you will have/be:

• Graduation from a Medical Office Assistant Certificate Program from an accredited Community College and 3 to 5 years’ experience in a medical practice with advanced knowledge in encounter coding, data and administrative processes, and current scheduling practices, or an equivalent combination of education and experience.
• Experience in EMR is required
  
  

Please refer to Job Specification section of the Job Description for more details.

Working at FNHA

As a member of the team, you will have access to a wide range of employee benefits, including:

• Municipal Pension plan with an employer contribution of 9.31% (after 3 months if a perm position or 6 months for a term position.
• 3 weeks’ vacation, which increases with service to 4 weeks, plus 5 personal days, 1 volunteer day, and 14 public holidays including National Indigenous People’s Day, National Day of Truth and Reconciliation, Easter Monday and Boxing Day
• Access to group health benefits and a Health Care Spending Account through Canada Life on day 1 of employment
• And more!
  
  

The First Nations Health Authority is committed to respecting diversity within our workforce; preference will be given to individuals who identify as First Nations, Inuit, or Métis.

Leading with culture, all FNHA employees complete San’yas Indigenous Cultural Safety Training. We support our family to be leaders in wellness and all staff members develop a yearly wellness plan as part of their performance partnership and goal-setting.

The Pay Range is the minimum and maximum annual salary based on full time equivalent hours.

Incumbents are typically hired, transferred or promoted between the minimum and midpoint of the range based on their knowledge, skills, abilities and experience in relation to the role requirements.

The top 10% of the pay range is for the incumbents who are industry experts in the job with the combination of exceptional experience and competencies needed to perform all duties and responsibilities at a superior capability level. Internal employee compensation will be determined as per the FNHA Employee Total Compensation Policy.

How To Apply

If this sound likes the opportunity for you, please click on the 'Apply for Job' button.

Closing date: July 2 (at 23:59)

Interviews will be held in July

For more information about us, please visit: www.fnha.ca/about/work-with-us

For information about Cultural Safety and Humility (fnha.ca ) and for information about Land Acknowledgements

If you have any inquiries or issues please contact FNHA Recruitment at [e-mail]

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