Medical Office Assistant

Dr. S. Zangeneh Professional Medical Corp; Vancouver; On-site; CAD 25,000 - 36,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

Job summary

St Paul’s Neurology Associates in Vancouver, BC, is seeking an experienced Medical Office Assistant to join our team. You will support front desk operations, scheduling, patient check-in, and communications, ensuring efficient clinic flow.

The ideal candidate has 2+ years of medical office experience, proficiency with Arya and Cerner EHR systems, strong organizational skills, and a professional, confidential approach to patient care. This is an in-person role with a competitive hourly rate.

Qualifications

• Experience with medical terminology and front desk operations.
• Ability to multitask in a fast-paced clinic environment.
• Strong communication and professionalism when interacting with patients.

Responsibilities

• Greet patients and manage efficient check-in.
• Schedule, cancel, and reschedule appointments.
• Operate multi-line phone system to answer inquiries and relay messages.
• Use Arya and Cerner for scheduling, billing, and records.
• Handle filing, data entry, and paperwork for visits and billing.
• Coordinate with physicians and staff to streamline care.
• Collaborate with external clinics and service providers.
• Prepare exam rooms and update patient information for smooth flow.
• Verify insurance and manage patient follow-ups and confirmations.

Skills

Medical terminology

Front desk duties

Multi-line phones

Patient communication

Confidentiality

Tools

Arya

Cerner

Job description

Overview

At St Paul’s Neurology Associates, we are dedicated to providing exceptional neurological care to our patients. Our team of skilled physicians and medical professionals work together to deliver comprehensive, patient-centered treatment in a supportive and efficient environment. We are seeking an experienced and motivated Medical Office Assistant to join our dynamic team.

The Medical Office Assistant will play a crucial role in ensuring the smooth and efficient operation of our neurology practice.

Duties

• Greet patients warmly upon arrival, ensuring a positive first impression and efficient check-in process
• Support front desk operations by managing appointment scheduling, cancellations, and rescheduling efficiently
• Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages promptly
• Utilize medical office software systems (Cerner and Arya preferred) for scheduling, billing, and record-keeping.
• Assist with administrative tasks such as filing, data entry, and processing paperwork related to patient visits and billing.
• Coordinate with physicians and medical staff to streamline patient care processes.
• Collaborate with external clinics operating within the hospital and service providers.
• Prepare exam rooms, update patient information, and facilitate smooth clinic flow
• Handle insurance verifications, appointment confirmations, and follow-up communications with patients

Requirements

• Proven experience working Medical Office Assistant or similar role that exemplifies efficiency and multitasking abilities
• Strong knowledge of medical terminology to accurately interpret clinical information
• Experience using electronic health record systems such as Arya and Cerner for documentation and record keeping is a must
• Excellent office experience with proficiency in managing multi-line phone systems and front desk responsibilities
• Ability to communicate clearly with patients while maintaining professionalism and confidentiality at all times
• Demonstrated organizational skills to handle multiple tasks efficiently in a busy environment
• Prior experience working with medical software platform is highly desirable
• What we offer Competitive salary
• Opportunities for professional development and growth
• A supportive and collaborative work environment.
• The chance to make a positive impact on patient care and practice efficiency.

APPLICATION DEADLINE: September 30, 2026

START DATE: As soon as available

Join us to be part of a dedicated team committed to providing outstanding healthcare services. We value energetic professionals who thrive on helping others and are eager to contribute their administrative expertise in a supportive environment. All positions are paid roles that recognize your vital contribution to our healthcare mission.

We look forward to welcoming you to our team!

Pay: From $22.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Experience: yes

Medical office: 2 years (required)

Work Location: In person