Clinical Health Assistant/Medical Office Assistant

Family Medicine & Associates; Grande Prairie; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Maternity Leave

Parental Leave

Paid Holidays

Vacation/Paid Sick Leave

RRSP

Job summary

Family Medicine & Associates in Grande Prairie seeks a Clinical Health Assistant (CHA) to provide front-line clinical support in a busy clinic. You will greet and room patients, take vitals, review routine screenings, update EMR, and assist with minor procedures under supervision.

The role collaborates with a care team including nurses and a physician lead, with a Monday–Friday 10:00 am–6:00 pm schedule. A Medical Office Assistant diploma and 2+ years of medical office experience are preferred;

Qualifications

• Medical Office Assistant diploma/certification required.
• 2+ years medical office experience; primary care experience considered an asset.
• Criminal record check required.
• EMR experience is an asset.
• Proficient with Microsoft Office.

Responsibilities

• Greet and room patients; take vitals and document in EMR.
• Assist in minor procedures and support team tasks.
• Communicate with patients by phone as needed.
• Organize schedules and patient charts for the next day.
• Handle basic billing with AHS, WCB and third parties.

Skills

Communication skills

Time management

Professionalism

Team collaboration

Adaptability with expanded scope

Education

Medical Office Assistant diploma/certification

Tools

EMR experience

Microsoft Office proficiency

Job description

Job Description: Clinical Health Assistant (CHA)

Schedule: Monday - Friday 10:00 am -6:00 pm

Reporting to the Clinic Manager, the Clinical Health Assistant (CHA) is typically the first point of clinical contact for patients and is responsible for providing care and support to patients in the clinical environment, as well as helping them navigate community resources. Similar to that of a Medical Office Assistant, the Clinical Health Assistant (CHA) features an exciting expanded scope aspect to this role as a non-physician practitioner which allows for more training and educational opportunities. The Clinical Health Assistant works collaboratively with other CHAs, their Primary Care Nurse supervisor and a physician lead to manage an assigned panel of patients. This will be a demanding, challenging, and rewarding role within the clinic.

Duties and Responsibilities

Direct Patient Work:

• Communicates with patients by phone as per team member task requests
• Greets and rooms patients
• Reviews routine screening for prevention and detection of diseases and/or illnesses and initiates requisitions for services
• Performs vitals
• Elicits focused histories for specialized presenting concerns
• Assists in minor procedures as required
• Chaperons for sensitive exams
• Provider initial blood and urine screening
• Updates EMR as required
• Prints patient visit summary for patient or third parties.

Indirect Patient Work:

• Participate in morning huddle with nurse, physician and residents
• Prepare schedule and charts for next day’s patients
• Work with the team nurse to follow up on any team tasks
• Organize group visits – materials, patients, logistics, staff required, and notification of patients
• AHS, WCB and third-party billing

Non-patient Work:

• Create supply lists, cleans and stocks rooms
• Cleans computers, monitors and surfaces in exam rooms

Qualifications

• Medical Office Assistant diploma/certification
• Criminal Record and Vulnerable Sector check
• 2+ years’ medical office experience, Primary Care experience considered an asset
• EMR experience an asset
• Proficient with Microsoft Office applications
• Excellent communication and time management skills
• Willing to train for expanded scope practices such as Phlebotomies, ECG’s, etc.
• Professional and friendly manner
• Enthusiastic and thrives in a fast paced and changing environment
• Applicants in consideration will be required to adhere to a criminal record search.

We provide competitive compensation, professional development, and a full benefits package:

• Medical/Dental/Vision
• Maternity Leave
• Parental Leave
• Paid Holidays
• Vacation/Paid Sick Leave
• RRSP

Applicants in consideration will be required to adhere to a criminal record search. We thank you for your interest, however, only qualified applicants will be contacted. Out-of-province/country applications will not be considered.