Medical Office Assistant

Medicentres Canada Inc; Edmonton; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player in healthcare is seeking a dedicated Medical Office Assistant to join their team. In this role, you will provide exceptional customer service to patients, support physicians, and ensure the smooth operation of the clinic. Your responsibilities will include managing patient inquiries, scheduling appointments, and performing essential diagnostic tests. This is a fantastic opportunity to make a meaningful impact in the lives of Canadians while working in a supportive and dynamic environment. If you are passionate about healthcare and eager to contribute to a patient-first approach, this position is perfect for you.

Qualifications

• High school diploma required; Medical Office Assistant Qualification is an asset.
• Experience with Med Access or Electronic Medical Records preferred.

Responsibilities

• Provide exceptional customer service and support to physicians.
• Schedule appointments and manage patient inquiries effectively.
• Perform diagnostic testing and maintain patient records.

Skills

Verbal Communication

Written Communication

Customer Service

Confidentiality Handling

Education

High School Diploma

Medical Office Assistant Qualification

Tools

Med Access

Electronic Medical Records

Job description

Position Title : Medical Office Assistant

Job Type : Casual (Up to 18 hours / week)

Job Location : Haig West Medicentres Clinic and Haig South Medicentres Clinic

Reports to : Clinic Manager

Date Last Updated : June 2024

Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Alberta, Saskatchewan, Manitoba, and Ontario. Regardless of your role, you are an integral part of our customer-first team and are guaranteed to make an impact on the lives of Canadians. By choosing to belong at Medicentres, you will join a team of passionate, like-minded people enjoying a challenging and rewarding career in the ever-changing health care industry. It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters.

JOB PURPOSE :

Reporting to the Clinic Manager, the Medical Office Assistant is responsible for providing exceptional customer service to our patients, as well as providing support to physicians and medical staff.

PRINCIPAL RESPONSIBILITIES :

1. Answering phones, greeting, and registering patients
2. Responding to patient enquiries in person and by phone
3. Initiating forms and collecting payment for services not covered by insurance
4. Escorting patients to exam or treatment rooms and preparing patients for physician
5. Cleaning and preparing exam and treatment rooms between patient visits
6. Performing diagnostic testing as ordered by the physician including urinalysis
7. Performing blood pressure readings (using automated BP monitor), temperature readings, height and weight measurements as ordered by the physician
8. Scheduling and notifying patients of appointments
9. Scanning patient documents into electronic medical records as required
10. Completing daily, monthly and weekly chore lists as required
11. Performing other duties as assigned

KNOWLEDGE, SKILLS AND EXPERIENCE :

1. High school diploma or equivalent
2. Medical Office Assistant Qualification is an asset
3. Experience with Med Access or Electronic Medical Records
4. Excellent verbal and written communication skills
5. Proficiency in medical terminology is an asset
6. Must be able to handle confidential information in compliance with the Health Information Act

We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.