Medical Office Assistant

SRx Health Solutions; Edmonton; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking healthcare solutions company as a Medical Office Assistant! In this dynamic role, you'll provide essential administrative support within a collaborative team, ensuring smooth operations at our Edmonton clinic. Your responsibilities will include managing patient records, scheduling appointments, and liaising with healthcare professionals to deliver exceptional patient care. This position offers a unique opportunity to grow your skills in a supportive environment while contributing to the wellness of Canadians. Embrace the chance to make a meaningful impact in a fast-evolving industry!

Benefits

Paid Vacation

Comprehensive Salary

Career Development Opportunities

WorkPerks Program Discounts

Qualifications

• Proven experience as a medical office assistant or similar role.
• Knowledge of medical terminology and insurance processes.
• Ability to multitask and prioritize effectively.

Responsibilities

• Manage patient records and schedule appointments.
• Coordinate communication with healthcare professionals.
• Ensure compliance with healthcare regulations and maintain patient confidentiality.

Skills

Medical Terminology

Organizational Skills

Interpersonal Skills

Problem-Solving

Attention to Detail

Education

High School Diploma

Healthcare Administration Certification

Tools

Electronic Medical Record (EMR) Systems

Office Software Applications

Job description

Do you want to work with a collaborative, diverse team and gain innovative experience in one of the fastest evolving industries?

SRx health solutions is a fast-growing healthcare solutions services company designed for today’s growing markets. We are Canada’s leading healthcare provider and have grown with over 400 employees across the country. We provide innovative, sustainable, and integrated healthcare solutions with a mission to enhance the wellness of Canadians. You will be part of a team that is dedicated to create immersive experiences and transforming ideas into successful health care programs that matter.

Here, you will be empowered to follow your passion to continuously learn and grow. Not to forget to mention, we have one of the friendliest teams on the globe!

Job Summary

We are seeking a highly organized and detail-oriented individual to join our SRx Clinics infusion team as a Medical Office Assistant. As a crucial member of our healthcare team, you will be responsible for providing administrative support and assisting in the efficient operations in our Edmonton Hys clinic. Your primary role will involve managing patient records, ordering supplies, scheduling appointments, coordinating communication, and performing various clerical tasks to ensure smooth day-to-day operations.

Patient Management

Your day-to-day responsibilities -

• Greeting and welcoming patients, providing a professional and friendly atmosphere.
• Assist patients in completing necessary forms and obtaining required documentation.
• Maintain accurate patient records, including medical history and personal information.
• Schedule patient infusion appointments
• Coordinate referrals to specialists, ensuring timely communication and documentation.
  
  
  

Administrative Support

• Answer phone calls, screen and direct inquiries, and take accurate messages as necessary.
• Handle incoming and outgoing correspondence, including mail, email, and faxes.
• Maintain an organized filing system for medical records, requisitions, and other relevant documentation.
• Handle and maintain inventory of office supplies, equipment, and medications.
  
  
  

Communication And Coordination

• Liaise with physicians, nurses, and other healthcare professionals to ensure effective patient care.
• Communicate with patients regarding appointment reminders and other relevant information.
• Collaborate closely with our Edmonton SRx Pharmacy
  
  
  

Compliance And Privacy

• Adhere to all applicable healthcare regulations, policies, and procedures, ensuring patient confidentiality and privacy.
• Maintain knowledge of clinic protocols and best practices to ensure compliance with industry standards.
• Ensure the accuracy and completeness of medical records, following proper documentation guidelines.
• Assist with maintaining a clean and organized office environment, adhering to infection control and safety protocols.
  
  
  

Job Specifications & Qualifications

• High school diploma or equivalent; additional education or certification in healthcare administration is plus.
• Proven experience as a medical office assistant or in a similar administrative role within a healthcare setting.
• Knowledge of medical terminology, procedures, and insurance processes.
• Proficiency in using electronic medical record (EMR) systems and other office software applications.
• Excellent interpersonal skills, with the ability to communicate effectively with patients, healthcare professionals, and colleagues.
• Exceptional organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
• Strong problem-solving abilities and the capacity to handle sensitive and confidential information.
• A team-oriented mindset and a willingness to collaborate and assist others when needed.
  
  
  

Why you should work with us?

• Paid vacation
• Comprehensive salary
• Opportunities to develop new skills and progress your career
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
  
  
  

If it sounds like you, we want you to apply!

About Us

SRx Health Solutions was founded in 2013 by its current President, Adesh Vora. After running retail pharmacies for over 12 years, Mr. Vora opened two pharmacies in Ontario. To achieve this, Mr. Vora recognized the need to provide more than just retail pharmacy services. Our company fosters a collaborative and inclusive work environment that empowers individuals to thrive, embrace challenges, and make a meaningful impact on the healthcare industry.

SRx health solutions is committed to fostering an environment of Diversity and Inclusion where employees are both valued and heard. We have a diverse representation of gender, race, sex, thought, and other personal characteristics that contribute towards the improvement of our commerce and people. We also provide accommodation during the interview process. Please reach out to our People Operations department at [e-mail] for accommodation.