Medical Office Assistant - Part Time - Westgrove/Kingsway

Medicentres Canada Inc; Edmonton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading healthcare clinic in Edmonton is seeking a part-time Medical Office Assistant to provide exceptional customer service and support to medical staff. The role involves patient registration, scheduling appointments, and assisting with diagnostic tests. Ideal candidates will have a high school diploma, customer service experience, and familiarity with medical terminology. Join a dedicated team making a meaningful impact on healthcare in Canada.

Qualifications

• High school diploma or equivalent required.
• Medical Office Assistant qualification is an asset.
• Recent customer service experience preferred.

Responsibilities

• Answer phones, greet, and register patients.
• Schedule and notify patients of appointments.
• Perform diagnostic tests as ordered.

Skills

Customer Service

Communication

Problem Solving

Education

High School Diploma

Medical Office Assistant qualification

Tools

Med Access

Job description

Medical Office Assistant - Part Time - Westgrove/Kingsway

Position Title: Medical Office Assistant

Job Type: Part-Time - Wed & Thurs 2 pm - 6 pm, Fri & Sat 9 am - 5 pm

Job Location: Westgrove and Kingsway Clinics

Reports to: Clinic Manager

Date Last Updated: May 2025

Medicentres is a Canadian network of healthcare clinics dedicated to providing accessible healthcare across Alberta, Saskatchewan, Manitoba, and Ontario. Join our team to make a meaningful impact on the lives of Canadians through a rewarding career in healthcare.

Job Purpose

Reporting to the Clinic Manager, the Medical Office Assistant provides exceptional customer service to patients and supports physicians and medical staff.

Principal Responsibilities

• Answer phones, greet, and register patients
• Respond to patient inquiries in person and by phone
• Initiate forms and collect payments for non-insurance-covered services
• Escort patients to exam or treatment rooms and prepare them for physicians
• Clean and prepare exam and treatment rooms between visits
• Perform diagnostic tests as ordered, including urinalysis
• Record blood pressure, temperature, height, and weight as directed
• Schedule and notify patients of appointments
• Scan patient documents into electronic medical records
• Complete routine chores as required
• Perform other duties as assigned

Knowledge, Skills, and Experience

• High school diploma or equivalent
• Medical Office Assistant qualification is an asset
• Recent customer service experience
• Experience with Med Access or similar electronic medical records
• Excellent communication skills
• Problem-solving abilities
• Proficiency in medical terminology is an asset
• Ability to handle confidential information per the Health Information Act

We appreciate your interest; only selected candidates will be contacted. Final candidates may undergo security screening, including a criminal record check. Visit www.medicentres.com to learn more.