Medical Office Assistant

Medicentres Canada Inc.; Edmonton; On-site; CAD 35,000 - 50,000; Full time

Job summary

Medicentres Canada Inc. is seeking a dedicated Medical Office Assistant to join our team in Edmonton. In this full-time, permanent role, you will provide essential support to our healthcare staff while ensuring exceptional customer service for our patients. Ideal candidates will possess a high school diploma, strong communication skills, and familiarity with medical terminology.

Qualifications

• High school diploma or equivalent required.
• Medical Office Assistant qualification is an asset.
• Experience with Med Access or Electronic Medical Records preferred.

Responsibilities

• Provide exceptional patient service, answer phones, and register patients.
• Assist physicians with panel management and diagnostic tests.
• Maintain confidentiality and manage medical records.

Skills

Communication

Customer Service

Medical Terminology

Education

High School Diploma or equivalent

Medical Office Assistant Qualification

Tools

Med Access

Electronic Medical Records

Job description

Position Title : Medical Office Assistant

Job Type : Full-Time, Permanent

Reports to : Clinic Manager

Date Last Updated : June 2024

Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Alberta, Saskatchewan, Manitoba, and Ontario. Regardless of your role, you are an integral part of our customer-first team and are guaranteed to make an impact on the lives of Canadians. By choosing to belong at Medicentres, you will join a team of passionate, like-minded people enjoying a challenging and rewarding career in the ever-changing health care industry. It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters.

JOB PURPOSE :

Reporting to the Clinic Manager, the Medical Office Assistant is responsible for providing exceptional customer service to our patients, as well as providing support to physicians and medical staff.

PRINCIPAL RESPONSIBILITIES :

• Answering phones, greeting, and registering patients
• Provide panel management support to physicians
• Responding to patient enquiries in person and by phone
• Initiating formsand collecting payment for services not covered by insurance
• Escorting patients to exam or treatment rooms and preparing patients for physician
• Cleaning and preparing exam and treatment rooms between patient visits
• Performing diagnostic testing as ordered by the physician including urinalysis
• Performing Blood pressure readings (using automated BP monitor), temperature readings, height and weight measurements as ordered by the physician
• Scheduling and notifying patients of appointments
• Scanning patient documents into electronic medical records as required
• Completing daily, monthly and weekly chore lists as required
• Performing other duties as assigned

KNOWLEDGE, SKILLS AND EXPERIENCE :

• High school diploma or equivalent
• Medical Office Assistant Qualification is an asset
• Experience with Med Access or Electronic Medical Records
• Excellent verbal and written communication skills
• Proficiency in medical terminology is an asset
• Must be able to handle confidential information in compliance with the Health Information Act

INTERNAL COMMUNICATIONS :

EXTERNAL COMMUNICATIONS :

We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.

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