Medical Office Assistant - Dickinsfield

Medicentres Canada Inc; Edmonton; On-site; CAD 40,000 - 55,000; Full time

Job summary

Medicentres Canada Inc is seeking a dedicated Medical Office Assistant to join their team at the Dickinsfield location. This full-time role supports physicians and provides exceptional service to patients, ensuring efficient clinic operations. Ideal candidates will have a high school diploma, customer service experience, and familiarity with medical office procedures.

Qualifications

• High school diploma or equivalent required.
• Medical Office Assistant qualification is an asset.
• Recent customer service experience preferred.

Responsibilities

• Answer phones, greet and register patients.
• Schedule appointments and notify patients.
• Perform diagnostic tests as ordered.

Skills

Customer Service

Communication

Problem Solving

Education

High School Diploma or Equivalent

Medical Office Assistant Qualification

Tools

Med Access

Electronic Medical Records

Job description

1 day ago Be among the first 25 applicants

Position Title: Medical Office Assistant

Job Type: Full-time - 9-5pm, Monday, Wednesday, Thursday, Friday, and Saturday.

Job Location: Dickinsfield Medicentres

Reports to: Clinic Manager

Date Last Updated: June 2025

Medicentres is a Canadian network of healthcare clinics dedicated to providing accessible healthcare across Alberta, Saskatchewan, Manitoba, and Ontario. As a team member, you are an essential part of our customer-first approach, making a positive impact on Canadians' lives. Join a passionate, like-minded team for a rewarding career in the dynamic healthcare industry. Your contribution matters.

JOB PURPOSE: Reporting to the Clinic Manager, the Medical Office Assistant provides exceptional customer service to patients and supports physicians and medical staff.

PRINCIPAL RESPONSIBILITIES:

• Answering phones, greeting, and registering patients
• Responding to patient inquiries in person and by phone
• Initiating forms and collecting payments for services not covered by insurance
• Escorting patients to exam or treatment rooms and preparing them for physicians
• Cleaning and preparing exam and treatment rooms between visits
• Performing diagnostic tests as ordered by physicians, including urinalysis
• Taking blood pressure, temperature, height, and weight measurements as ordered
• Scheduling and notifying patients of appointments
• Scanning patient documents into electronic medical records
• Completing daily, weekly, and monthly chores as required
• Performing other duties as assigned

KNOWLEDGE, SKILLS, AND EXPERIENCE:

• High school diploma or equivalent
• Medical Office Assistant qualification is an asset
• Recent customer service experience
• Experience with Med Access or electronic medical records
• Excellent verbal and written communication skills
• Problem-solving skills
• Proficiency in medical terminology is an asset
• Ability to handle confidential information in compliance with the Health Information Act

We appreciate your interest; however, only selected applicants will be contacted. Final candidates may undergo security screening, including a criminal records check. Learn more at www.medicentres.com.

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Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Internet Publishing

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