Medical Assistant � Urgent Care

Raleigh Orthopaedic Clinic; Raleigh; On-site; CAD 37,000 - 49,000; Full time

Benefits offered by this job

Medical, dental, and vision

FSA/HSA options

Retirement plan

Life insurance

Paid time off

Job summary

Raleigh Orthopaedic Clinic is seeking a dependable Medical Assistant to join our Urgent Care team in Raleigh. In this fast-paced role you will assist providers with patient evaluations, support urgent care procedures, and deliver hands-on patient care and education.

Responsibilities include rooming patients, taking vital signs, documenting in the EHR, applying casts and splints, assisting with injections, coordinating tests and referrals, and ensuring a smooth patient flow.

Qualifications

• Proven ability to deliver exceptional customer service in a fast-paced clinical setting.
• Strong organizational and time management skills.
• Collaborative team player with excellent communication.
• Experience in applying casts/splints and administering injections preferred.
• Familiarity with EMR systems is a plus.

Responsibilities

• Greet and room patients, obtain chief complaint, vital signs, and document accurately.
• Assist providers with evaluations, urgent care procedures, and exams.
• Identify abnormal findings or changes in patient condition.
• Apply casts, splints, and wraps; perform wound care and dressing changes.
• Remove sutures/staples and educate patients on injury care.
• Prepare and administer injections under supervision.
• Coordinate diagnostic testing, referrals, and follow-up care.
• Document patient communications, clinical notes, and orders in the EHR.
• Support patient flow in a high-volume urgent care setting, including managing wait times and expectations.
• Clean, sterilize, and maintain clinical equipment and treatment areas.
• Stock exam rooms and ensure clinical supplies are readily available.
• Assist with training and onboarding of urgent care staff as needed.
• Ensure compliance with OSHA and clinic safety protocols.

Skills

Customer service

Critical thinking

Communication

Time management

Teamwork

Tools

EMR systems

Job description

Career Opportunities with Raleigh Orthopaedic Clinic

A great place to work.

Careers At Raleigh Orthopaedic Clinic

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Medical Assistant – Urgent Care – Full-Time Position – Raleigh Location

We’re seeking a dependable and patient-focused Medical Assistant to join our Orthopaedic Urgent Care team. In this fast-paced environment, you’ll assist providers with patient evaluations, support urgent care procedures, and deliver hands‑on patient care and education.

Key Responsibilities:

• Greet and room patients, obtain chief complaint, vital signs, and document accurately
• Assist providers with patient evaluations, urgent care procedures, and exams
• Identify and communicate abnormal findings or changes in patient condition
• Apply casts, splints, and wraps; perform wound care and dressing changes
• Remove sutures/staples and provide patient education on injury care and recovery
• Prepare and administer injections under provider supervision
• Coordinate diagnostic testing, referrals, and follow-up care
• Document patient communications, clinical notes, and orders in the EHR
• Support patient flow in a high-volume urgent care setting, including managing wait times and expectations
• Clean, sterilize, and maintain clinical equipment and treatment areas
• Stock exam rooms and ensure clinical supplies are readily available
• Assist with training and onboarding of urgent care staff as needed
• Ensure compliance with OSHA and clinic safety protocols

Requirements:

• Proven ability to deliver exceptional customer service in a fast-paced clinical setting
• Strong critical thinking and organizational skills
• Collaborative team player with excellent communication
• Experience in applying casts/splints and administering injections preferred
• Knowledge of electronic medical records systems a plus
• Excellent time management and organizational skills
• Ability to prioritize tasks and work with a sense of urgency
• Reliable follow-through to support team workflow and deadlines

Schedule:

• Full-time, 12-hour shifts
• Evenings and weekend coverage required based on clinic needs
• Full medical, dental, and vision coverage with FSA and HSA options
• Retirement plan with employer contributions
• Company-paid life insurance
• Paid Time Off program

Compensation:

• $19.50–25.00 per hour, commensurate with experience